06/06/2025
Well what a strange couple of months we've had. We've never picked up so many things in our furry guests that needed vet treatment! We will N-E-V-E-R present ourselves as vets or vet nurses, because we are not! But what we can do is spend a heap of time with all our furry guests and in doing so, make observations of anything that seems abnormal. Even better is when they have stayed previously and we have a history on them. From doing this, we have helped identify the following, over the last 8wks:
* 3 x cases of Diabetes
* 3 x cases of Kidney Disease
* 3 x cases of Arthritis
* 2 x Urinary Infections (found on day of arrival, so been there before coming in)
* 1 x Skin/Food Allergy (still being tested)
* 1 x Ear Infection
* 1 x yet to be determined, but receiving treatment before possible tests.
As you would imagine with alot of observing (to make sure we're not raising alarm bells for no reason), communication and updates with the owners &/or vets, vet trips etc, each individual case requires alot of time (often up until 11pm for regular checks).
But we don't mind doing it for those who appreciate it!
As we always say, we don't just provide a roof over your cats head and chuck some food in a bowl. While they are in our care, we go out of our way to do that - care. For every furry guest.
We also recognise how worrying it can be getting the dreaded email or phone call to say that there might be something wrong. So we aim to support a pawrent through that, as best we can ๐ซ โค๏ธ
Most of our pawrents over this time have been amazing ๐คฉ We are so grateful for your willingness to listen and really hear our concerns, but most of all trust and respect us enough to help us do something for your fur kid. We also thank you for your updates after they have left our care. We SO appreciate you! ๐
And to the emergency contacts we have had to communicate with, when the owners were unavailable, you have been awesome too!
Thennnnnn on the flipside, the couple who avoided answering any of our basic questions, wouldn't hear our concerns and appeared to show no respect for us at all ...... We are very happy we persisted and pushed for a vet visit and went with our gut. We hear along the grapevine things are much more comfortable for them now that they are receiving treatment. Maybe one day we will receive an apology and perhaps a thank you. But in the meantime we're just happy we put the fur kids first, persisted and were eventually able to get help.
Have a wonderful weekend everyone, we hope ours is alot quieter ๐คฃ๐คช๐ now to have a drink! ๐ท ๐ป๐คฃ