08/11/2025
Let’s talk about the Behaviour Fee 🐾
It’s not personal and it’s definitely not because your dog is “naughty.” The fee simply covers the extra time, care, and safety measures needed when grooming dogs who are a little more challenging to handle.
Every dog deserves patience and understanding, but when a groom takes longer or requires extra support, that extra work needs to be recognised.
A flat rate of $15 may apply if your pup needs:
1. Extra time – for dogs that need more breaks, move around a lot, or take longer to complete the groom.
2. Additional handling – for anxious, reactive, or wiggly dogs that require more patience or gentle restraint.
3. Safety precautions – such as using extra safety gear (like muzzles, belly straps, or nooses)
4. Stress management – taking time to calm the dog, working at a slower pace, or adjusting equipment to reduce fear or stress.
5. Desensitisation work – helping dogs gradually become more comfortable with dryers, nail trimming, or the grooming process.
It’s all about keeping your dog safe, comfortable, and cared for.