Synergy Veterinary Behaviour Solutions

20/04/2026

Jess & Cinder 🐾✨

Two very different dogs… with one very important thing in common…
they are both working breeds.

Jess the Border Collie is all about movement, problem-solving and drive.
This girl is so athletic she can clear a 6ft fence, because for her, the world is meant to be chased and figured out!

Cinder the Terrier? A whole different kind of worker.
Terriers were bred to dig, hunt and chase, with a natural instinct for “ratting” and getting into all the places they probably shouldn’t be 🐭

While they may look different in how it shows up, both dogs are driven by deep, instinctive needs, and when those needs aren’t met, that’s when we start to see frustration, unwanted behaviours, or mischief.

Because behaviour isn’t random…
it’s purpose-driven.

Understanding what your dog was bred to do is one of the most powerful tools we have in helping them live calm, fulfilled lives 💛

16/04/2026

This is Rusty 🐾🤍

And he’s been quietly making some really lovely progress.

Rusty came to us with a combination of medical and behavioural concerns, including discomfort, ongoing skin irritation, and some boisterous, attention-seeking behaviours.

Since starting treatment and supportive care, we’ve seen some meaningful changes!
🐾 More settled, less boisterous behaviour
🐾 Improved skin and ear health
🐾 Overall bright, comfortable demeanour
🐾 Stable health with reassuring test results

Even during his recent check, Rusty was bright, relaxed, and handling his care beautifully, a reflection of how well he’s feeling overall 

Because when dogs start to feel better…
everything else begins to follow 💛

13/04/2026

So grateful for the beautiful clients I get to work with every day. Elsie has a very special place in my heart ❤️.

Dr Jess has been Elsie's veterinarian for six years now and we have followed her every time she has moved clinics. Now, she is the vet our entire family uses, overseeing all of our animals and their needs. Today, we had Dr Jess tend to my grandfather's dog which she did with the usual patience and kindness that she always does, sprinkling her appointments with a few laughs and lots of warmth.

We are so grateful for you Dr Jess - you are the cornerstone of our journey with our pets and we appreciate you more than we can say.

13/04/2026

Meet beautiful Suki 🐱🤍

Suki is a very special girl with a complex medical journey, but what stands out most is the incredible bond she shares with her devoted guardian, Sophie.

For cats like Suki, where comfort, familiarity and emotional safety are so important, being able to provide care in the home environment makes all the difference.

At home, Suki can stay relaxed, in her safe spaces, surrounded by the things (and people) she loves. This allows us to assess her more accurately, support her more gently, and ensure her care is tailored not just to her medical needs, but to her emotional wellbeing too.

Because with patients like Suki, it’s never just about treatment…
it’s about trust, connection, and meeting them where they feel safest.

We feel so privileged to be part of Suki and Sophie’s journey 🤍🐾

09/04/2026

This is Cooper 🐾💛

And the progress he’s made is something really special.

Cooper came to us struggling with anxiety, fear-based behaviours, and pain-related reactivity, finding it difficult to settle and cope with everyday situations.

Since his last visit, we’ve seen a beautiful shift!
🐾 Calmer overall demeanour
🐾 Settling inside the home
🐾 Improved interactions and reduced demand behaviours
🐾 Building strong engagement through training

During his recent consult, Cooper was able to move through the home calmly and respond beautifully, something that wasn’t possible before 

Because sometimes success looks like… finally being able to feel calm 💛

06/04/2026

Let them sniff 🐾👃

For dogs, the world isn’t something they see…
it’s something they smell.

A dog’s sense of smell is estimated to be tens of thousands of times more powerful than ours. Where we see a path or a park, they are reading layers of information, who’s been there, when, what they were feeling, even what direction they travelled.

Smell is how dogs make sense of their world.

And that’s why “sniffaris” (slow, sniff-focused walks) are so important ✨
They’re not just exercise, they’re mental enrichment.

🐾 Reduces stress and anxiety
🐾 Encourages calm, natural behaviours
🐾 Builds confidence
🐾 Allows dogs to decompress and process their environment

Sometimes the best thing we can do for our dogs isn’t to walk further or faster…
it’s to slow down and let them take it all in.

So next time you’re out, follow their nose 💛

02/04/2026

This is Milo 🐾🤍

And his progress is something worth celebrating.

Milo came to us with a history of anxiety and reactivity towards other dogs, finding these interactions overwhelming and difficult to navigate.

Since his last visit, we’ve seen some really meaningful changes!
🐾 Significantly improved reactivity
🐾 Able to walk past other dogs with far more confidence
🐾 Softer, more relaxed body language
🐾 Much better tolerance of handling and examinations

During his recent consult, Milo greeted calmly, settled quickly, and showed a level of comfort and engagement that reflects just how far he’s come 

Because sometimes the biggest wins are the quiet ones
Feeling safer, calmer, and more at ease in the world 💛

30/03/2026

In loving memory of beautiful Laila 🐾🤍

Laila holds a very special place in our hearts as one of Synergy’s very first patients.

From the very beginning, she was part of our story, and it was an absolute privilege to walk alongside her and her family throughout her journey.

Laila was deeply loved, and it showed in every interaction. She taught us so much - about patience, understanding, and the quiet strength that so many of our patients carry.

While we are heartbroken to hear of her passing, we feel incredibly grateful to have known her, to have cared for her, and to have been trusted with such an important part of her life.

To her family, thank you for allowing us to be part of Laila’s world. Our thoughts are with you during this time 🌈🐾

26/03/2026

Meet Nurse Emma ✨

Dr Jess and Emma previously worked together at another veterinary practice, where they quickly discovered a shared passion for complex medical cases, low-stress handling, and advocating for patients who need a little extra understanding.

Emma officially joined the Synergy team towards the end of last year, bringing with her over 15 years of veterinary nursing experience.

Her career has been broad across general practice, surgical nursing, orthopaedic nursing, and patient advocacy, and through this experience she has developed a strong interest in the connection between physical health and emotional wellbeing.

You’ll often find Emma assisting with behaviour consultations, supporting in-home assessments, monitoring patients with complex medical needs, and helping guardians better understand what their pets may be trying to communicate.

Emma believes behaviour is never “just behaviour”, it’s communication, and she is deeply committed to helping pets feel safe, understood, and supported in their care.

We’re so grateful to have Emma as part of the Synergy team 🐾💛

25/03/2026

Meet handsome Chester

His wonderful guardian found us seeking help for severe compulsive spinning and tail chasing, behaviours that had become so intense he was close to losing his tail. Chester rarely rested and was constantly on the move.

Through a thorough medical and behavioural work-up, we uncovered that Chester wasn’t being “naughty”, he was uncomfortable.

We diagnosed:
• Lumbosacral stenosis - a narrowing and compression of the nerves supplying the pelvis and tail
• Early kidney disease
• Chronic ear and skin infections

Pain and chronic discomfort can dramatically impact behaviour, and once these underlying issues were addressed, everything began to change.

Now look at him, calm, settled, and resting independently.

Chester’s journey is a powerful reminder that behaviour is communication, and when we listen closely, dogs can make remarkable progress.

We are so proud of how far this handsome boy has come!