01/02/2026
2026 CONDITIONS OF SALE!
⭐️ Unless stated in the product description, the items in your pack will be selected at random.
⭐️ ALL pack materials and contents are new.
⭐️ Natural materials may appear broken, marked or chipped but they are completely safe for your rats!
🖐 Each pack is handmade and unique. Packs will all look different and each pack may contain more or less items than others.
⭐️ Just because my rats enjoy these packs does not guarantee that your mischief will too. *Remember your mischief is an individual and may love some items and not others.
‼️ All sales are final. NO refunds or exchanges.
⭐️ Some items (including the shredded paper I use) are coloured with pet safe dyes. If wet, the colours may run.
⚠️ All packs may contain traces of seeds and nuts.
⚠️ Stickers and decorations need to be removed from the boxes before your rats can play with their packs.
⭐️ ANY treats that you get with your order are pet safe and in date. This includes any of my homemade rat foraging mixes or treats.
⭐️ Some treats that I provide are for dogs or other pets BUT rats like them too. I only include treats that I give to my own rats! You do not have to use the treats I provide. You may chose to use your own treats instead if you are unsure.
🙏 Please offer treats in moderation.
📫 Postage is available within Australia at buyers expense and risk.
🤝 Free pick-up is available in Birkdale, Brisbane South East Qld.
📫 1 to 3 Happy Rat Goodie Boxes cost $15 to post express within Australia.
📫 4 to 6 Goodie Boxes will be $20 to post express within Australia.
📫 For more than 6 boxes, please contact me for a quote.
🚙 Local delivery within 10 minutes from Birkdale is free. Anything over 10 minutes travel time may require a small payment to cover fuel.
🚗 Local delivery is offered as a no contact drop and go service.
😷 Due to my poor immune system my partner will be the one delivering your order and he will likely be wearing a face mask. This does NOT mean we are sick. We are just very careful about our health.
🏡 If you are getting your order delivered by us please advise where you would like us to leave it. I will do my best to message you updates on the date and time your order will be dropped off.
🙏 Please let us know when you get your order whether you are getting it delivered or posted so we know that you received it.
🇦🇺 We post with Australia Post. Your order will be posted express and you will receive a tracking number when your order has been dropped at the local post office.
⚠️ Because the packs contain plant materials and treats, unfortunately some areas in Australia may not allow them to be posted within their borders.
⚠️ I can not replace or refund any lost or damaged items. Postage is always offered at the buyers risk and expense.
🙏 Please allow up to 10-14 days for your packs to be ready for pick up or post.
‼️⚠️ Some packs may come with a moisture absorbing gel packet inside a white mesh bag. These help keep the materials fresh during postage. They are food grade. PLEASE REMOVE FROM PACKAGING AND KEEP AWAY FROM PETS AND CHILDREN.
‼️⚠️ Although I do my absolute best to ensure all of the items/products/treats in my packs are pet safe - I do not take ANY responsibility for ANY issues, damages, illness or injury (to animal or human) related to any of my packs, treats/products or items in the packs (including any packaging, decorations and postage materials that your order arrives in/with).
⚠️ Buy & use at your own risk.
⭐️ It is the owners responsibility to supervise pets when they are playing and foraging.
💵 Payment is by cash or bank transfer only.
🚫 NO PAYID. NO PAYPAL.
🤔 I may consider a swap if you make hammocks, artwork, rat accessories, etc. Please contact me if interested.
💵 If you are paying via bank transfer, depending on the bank, this process may take a few business days to complete. Packs may not be started until payment has been received.
💵 A deposit may be required at the time of order confirmation.
💵 Full payment must be received at the time of or prior to pick-up or postage.
⭐️ Because there's a lot of small, loose pieces in my packs, some items may move around during postage. *Your pack may not look exactly like the photos I send to you before posting.
‼️⚠️ Also because there's a lot of small, loose pieces in my packs please keep them away from small children and other pets.
🐀‼️ My packs are made specifically for pet rats therefore they may not be safe for other pets. They may contain materials that are not suitable for other animals.
❗️I may retain your name, postal address and phone number in my order organiser app to keep track of orders and for future reordering.
🚮♻️ I love the environment so please dispose of any plastic packaging and other recyclable materials properly.
📱Contact is by TEXT or Messenger only. I may not always get back to you immediately BUT please contact me and I will get back to you ASAP.
⚠️ Because of my unpredictable sleeping patterns, most of my replies to messages on Messenger may be responded to very late at night/very early morning. I apologise for any inconvenience.
🙏 Please always be kind. I am not a business - I am doing this as a hobby and we all only want the best for our pets.
⭐️ As I have challenges suffering with chronic fatigue, there are times when I may have to slow down and there may be delays , but rest assured if there is an unexpected delay I will be in immediate contact to work around it.
⭐️ Due to my Chronic Fatigue, I will only be taking a limited number of orders at once.
⚠️ I take hygiene very seriously. All workspaces and equipment is thoroughly cleaned with F10 Veterinary Disinfectant Wipes before each use. F10 hand gel is used before, during and after creating packs. All pack contents are stored in air tight containers and no animals or unauthorised people have access to any of the materials. Packs are created in a clean environment. *I store my rats foraging materials completely separate from any of the materials that I use in the packs.
⚠️‼️ By ordering from me (as a buyer or other), you are agreeing to ALL of the 'conditions of sale'.
⚠️ I have the right to refuse to accept or complete any orders IF the customer is not acting in an appropriate and respectful manner. No refunds will be given. You will have plenty of warnings and I will obviously do my best to ensure a happy outcome.
🙏 If you have any questions about my packs, please feel welcome to contact me 😀
CONTACT ASHLEE by TEXT ONLY ON 0427 909 846.
📵 NO PHONE CALLS, please.
