Urban Utilities

Urban Utilities We’re responsible for delivering clean, safe drinking water and wastewater services to Brisbane, Ipswich, Lockyer Valley, Somerset and Scenic Rim.

You can get in touch with us on Facebook from 8 am to 5 pm weekdays. At the heart of everything we do is genuine care: For each other, for our customers and communities, and for the environment. We’re there when our customers need us – whether it’s a simple shower or flush of a toilet; major infrastructure works or new residential developments. Our head office is in Fortitude Valley, Brisbane, but

our employees work all over SEQ - including at our SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge and Bundamba, and wastewater treatment plants located across our region. Your privacy is important to us. We collect your personal information so we can respond to enquiries you send us and update our records. To find out more about how we use and disclose your personal information, access our Privacy Policy at https://urbanutilities.com.au/privacy

Our social media terms of use are available at https://urbanutilities.com.au/about-us/corporate-information/social-media-terms-of-use

19/06/2026

There's more than meets the eye when it comes to what our crews take out on the road... 🚛 🕵️‍♀️

Pipes big and small are just one of the important things we bring on board as we respond to jobs across our network 24/7.

Let us know in the comments if you guessed it correctly! ✅💬

We’re linking locals up to the lakes and landscapes above in Somerset. Check what’s happening below!
18/06/2026

We’re linking locals up to the lakes and landscapes above in Somerset. Check what’s happening below!

Rachel spent 22 years working with her husband on their horse business. It wasn’t until a move to Scenic Rim, after 44 ...
16/06/2026

Rachel spent 22 years working with her husband on their horse business.

It wasn’t until a move to Scenic Rim, after 44 years living in Western Australia, that the time was right to make her dream bloom business, Elderflower Farm, a reality.

Find out why Rachel pivoted to posies, and what makes her life in Scenic Rim so special.

Meet John, who is our cover star of our Somerset Pipeline magazine this month, and shares why he loves to show up for hi...
15/06/2026

Meet John, who is our cover star of our Somerset Pipeline magazine this month, and shares why he loves to show up for his community each day.

Celebrate Scenic Rim Eat Local Month! Every bite you enjoy comes together with water, from farm to fork. By eating local...
12/06/2026

Celebrate Scenic Rim Eat Local Month! Every bite you enjoy comes together with water, from farm to fork. By eating local, you can support farmers, nourish your community, and help care for the environment. Choosing fresh, local food is a simple way to reduce your impact and make more sustainable choices every day. Let’s eat fresh, eat local, and make every drop count! 🌱🥕

Water is the secret ingredient behind every great tasting meal. 💧 To celebrate Scenic Rim Eat Local Month, we're giving ...
11/06/2026

Water is the secret ingredient behind every great tasting meal. 💧

To celebrate Scenic Rim Eat Local Month, we're giving away 2 double passes to the Winter Harvest Festival!

We've selected a handful of local produce that's brought to life by water. Your challenge is simple:

Comment below and tell us what delicious dish you'd create using these ingredients.

Pumpkin
Broccoli
Avocados
Herbs
Strawberries

Get creative! It can be a family favourite, a restaurant-worthy creation, or something completely unique.

One coding elective changed the course of Declan’s university studies, switching from music to IT, and paving his path t...
10/06/2026

One coding elective changed the course of Declan’s university studies, switching from music to IT, and paving his path to join us as a digital grad this year.

Growing up with a dad in computer science, Declan was into programming, but it wasn’t until he saw how a few words of code could create real results that he realised he wanted to flex his creative muscles that way.

UPDATE: 4:57pm, Friday 19 June ⚠️ This advice has been lifted ⚠️The signs will be taken down at public access points in...
10/06/2026

UPDATE: 4:57pm, Friday 19 June

⚠️ This advice has been lifted ⚠️

The signs will be taken down at public access points in the coming days.

Thank you for your patience and understanding while we complete this once-in-a-generation renewal of the Bulimba-Hamilton Siphon.

⚠️ UPDATE: 3.40pm, Thursday 18 June

The advice to avoid contact with part of the Brisbane River is still active. If we are able to lift this advice across the weekend, we will let you know.

We’re sorry for any inconvenience and thank you for your patience and understanding. We will continue to keep you informed.

For more information visit https://urbanu.com.au/alert

*******

⚠️ Important advice: Please temporarily avoid contact with part of the river between Vic Lucas Park at Bulimba and Colmslie Beach Reserve at Murarrie.

A wastewater release has occurred due to wet weather during a critical project. Activities such as swimming, wading, rowing, kayaking or fishing should be avoided in the impacted area.

We also urge everyone to always follow the advice of authorities to avoid contact with waterways during and after heavy rain.

There’s lots to see below the surface in Scenic Rim!
08/06/2026

There’s lots to see below the surface in Scenic Rim!

G’day from our own backyard! 👋🏻 We’re so fortunate to live and serve across our five incredible regions – Brisbane, Ips...
06/06/2026

G’day from our own backyard! 👋🏻

We’re so fortunate to live and serve across our five incredible regions – Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. Five of our local legends shared their favourite spots in SEQ.

For every beautiful view or stretch of scenic travelling, remember, there’s a network of pipes, pumps and treatment plants connecting us all together underground.

Happy Queensland Day! ☀️ Tell us about your favourite spot in SEQ in the comments. 👇🏻

Address

31 Duncan Street
Brisbane, QLD
4006

Telephone

+61132657

Website

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