21/12/2025
Dear Customers,
Pooches & Co will be taking a temporary break.
As many of you know, I’m a mum.
Right now, my little one is 7 months old and she needs me fully present.
Running a grooming business from home can be loud —
lots of barking, movement, and excitement and running a business is distraction me from attention
It has become a bit too much for her.
So I’ve made the decision take a step back,
and give my baby the time, peace,
and attention she needs.
And also to allow myself space to breathe and reset.
This wasn’t easy.
Grooming is my passion.
This business was built with love,
and so many beautiful dogs
who feel like family to me.
To our clients — thank you.
Thank you for trusting me with your fur babies.
Thank you for your support over the years. And all your gift for my baby and Christmas chocolate thanks for your generosity!
Your love made this dream possible.
In the past I have successfully trained two groomers who are now the essential part of the business, it was such a pleasure to watch you growing from a baby groomer to now. I feel very proud and fortunate to share this journey with you
✨ Natalia — I’m so proud of you.
You will be opening your own business soon,
and I hope everyone supports you.
You are capable, ready, and full of heart.
✨ Tiwa — your talent shines so bright.
I wish you a future full of growth,
confidence, and beautiful grooms keep d**g the comp I’ll be seeing you there soon!
✨ Melisa — thank you for your patience,
your kindness,
and your flexibility with our babies and our team.
Also Lilly—-now in NZ Thanks for your wonderful help and companion like a friend when I’m pregnant.
Each of you helped shape Pooches & Co.
And I’m truly grateful have all of you standing beside me
This isn’t goodbye — just a pause.
When the time is right, we will return,
with fresh energy,
new ideas,
and open arms for your beautiful pooches.
Please stay connected with us for updates.
And until then, thank you for understanding. I wish you all merry Christmas and happy new year!
Regards,
Crystal Wen