29/11/2024
We are hiring!!
We're looking for a veterinary receptionist who will provide an exceptional standard of care for all our clients. Key tasks would be answering phone calls, collecting payments, setting and scheduling appointments, etc. You need to be skilled at administrative tasks that keep the practice running smoothly.
Previous experience at a veterinary practice is preferable.
Reception Duties
Greets clients in a friendly manner, checks them in, and makes sure the right client forms/waivers are signed.
Answer the phone in a professional manner to schedule appointments, refill medications, and direct them to one of the Dr's if they have medical questions.
Ensures client records are up to date and reminders are sent accurately.
Able to check clients out promptly, stay organised, keep workflow moving, and attend to client needs
Understand all vaccinations and vaccine protocols, thereby being able to explain well to clients their pet's needs/ requirements.
Calls clients to remind them of upcoming appointments, calls to inform them of any preventatives or procedures necessary to their pet’s health; rescheduling if the appointment was missed
Work closely with the vets, nurses, and other staff members. Have the ability to work as part of a team, solve problems together, and execute tasks accurately.
Qualification/Requirements:
Previous experience in the customer service field is desired.
Minimum 2 years experience working at a veterinary practice.
Wages are subject to hours worked and experience.
Please email [email protected] with your CV if you'd like to apply or for more information
A small animal clinic specialising in the health & wellbeing of dogs & cats.
