Equicomms

14/11/2025

Equicomms are expanding there team of call handlers.

09/11/2025

Beautiful words!

I SPOKE TO YOU IN WHISPERS
By Neil Andrew

I spoke to you in whispers
As shells made the ground beneath us quake
We both trembled in that crater
A toxic muddy bloody lake
I spoke to you and pulled your ears
To try and quell your fearful eye
As bullets whizzed through the raindrops
And we watched the men around us die
I spoke to you in stable tones
A quiet tranquil voice
At least I volunteered to fight
You didn't get to make the choice
I spoke to you of old times
Perhaps you went before the plough
And pulled the haycart from the meadow
Far from where we're dying now
I spoke to you of grooming
Of when the ploughman made you shine
Not the shrapnel wounds and bleeding flanks
Mane filled with mud and wire and grime
I spoke to you of courage
As gas filled the Flanders air
Watched you struggle in the mud
Harness acting like a snare
I spoke to you of peaceful fields
Grazing beneath a setting sun
Time to rest your torn and tired body
Your working day is done
I spoke to you of promises
If from this maelstrom I survive
By pen and prose and poetry
I'll keep your sacrifice alive
I spoke to you of legacy
For when this hellish time is through
All those who hauled or charged or carried
Will be regarded heroes too
I spoke to you in dulcet tones
Your eye told me you understood
As I squeezed my trigger to bring you peace
The only way I could
And I spoke to you in whispers......

05/10/2025

Happy 5th birthday Equicomms!

04/10/2025

Some lovely words from Laura!!

28/09/2025

Apologies for the delay, Facebook had a few issues! Thank you all for the answers (my messenger inbox is full!). We are super proud of achieving this volume of calls in this time frame! Well done team Equicomms

20/09/2025

This lovely testimonial is from one of the many vets we work with on a weekly basis. It's really nice to hear that the Equicomms team make such a difference to the OOH teams.

18/09/2025

Emma not only works for Equicomms but is also involved in the equine nursing education and an on call nurse for a large equine hospital. The Equicomms role is unique and it's lovely to hear such positive words from Emma.

18/09/2025

Lovely Victora joined us 6 months ago and already has settled into a valued member of our call handling team.

16/09/2025

First up this week is Laura. Laura has been a valued member of the Equicomms team for 4 years now and I'm sure many of you have spoken to her over those years. Thank you Laura for taking the time to put together a lovely testimonial for us.

15/09/2025

08/09/2025

We have something to celebrate! Keep an eye out on our social media page for some interactive games, testimonials and much more!

30/07/2025

Proud to be part of this amazing team!

This month our Equicall out-of-hours service for equine clinics will expand its service to cover half of England & Wales! 🐴

With the recent addition of vet Dr. Selina Squarotti in Leicestershire, the service will stretch from Cornwall to Alnorthumbria in England & across South Wales.

Equicall started in January 2019. It’s grown over 6 years into a team of 35 equine vets. This makes it one of the largest equine practices in the UK.

The team now works with 82 equine clinics in the UK - both corporate & independent practices. They provide an out-of-hours service for clients’ ‘daytime’ veterinary teams - acting as an extension of each daytime teams. Cover typically starts from 5pm to 8.30am weekdays & from 5pm Friday to 8.30am Monday weekends. Bank holidays are also covered.

Our vets are positioned geographically overlapping each other to ensure times to reach a patient are kept to a minimum. It also means if one vet is busy, other vets can move in to help - creating a supportive team atmosphere. Equicall has turned what has previously been perceived as an isolated OOH role into a team-focused approach.

In conjunction with Equicall, our partner call answering service Equicomms is now staffed by 25 veterinary nurses who offer basic advice, triage calls and reassure clients. They bridge the gap between clinics calling & passing messages to our on-call vets - providing quality care for clients & supporting our vets on the ground. 📞

Congratulations on your growth and success Equicall and Equicomms. Your teams are doing an absolutely brilliant job!



[Visual description: A picture of a vet checking the fetlock of a horse]