Shelter Exposed - the Truth

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A certain shelter in Victoria, that is well known to have had issues for years....charity status revoked, cruelty investigations, council shut downs, VCAT hearings......the truth, finally told by those in the know!

**WARNING - THIS PHOTO IS DISTRESSING**Yes, it is a photo of dead dogs/pups, sitting on the floor in the clinic, in a ga...
22/03/2022

**WARNING - THIS PHOTO IS DISTRESSING**
Yes, it is a photo of dead dogs/pups, sitting on the floor in the clinic, in a garbage bag. Discarded 'rubbish'. Taken in 2020.

Most of you would have seen or heard about the Herald Sun article yesterday regarding the shelter and clinic that this page is about. We would like to take this opportunity to respond to this article as we were not given the opportunity to do so, even though the journalist contacted us prior to the article for a statement, she "went in a different direction and no longer wanted to investigate the past".

First, we would like to point out, that the shelter/clinic was sold to the new owners in October 2021. The previous owner stayed on, personally training the new owners in HER very lax processes and procedures - that she has been following for many years.

Within 3 months of them handing over their cash, the RSPCA and council suddenly started to visit - according to the article. Does anyone not wonder, why they chose NOT to visit after NUMEROUS staff over the past few years have made reports about the previous owners running of the shelter and clinic? Just last year, several reports were made, including by the ex-staff running this page. We have proof of the emails and phone calls made to both the RSPCA and Maroondah council. No one visited. We sent photos, videos, VERY extensive information and NOTHING was done! Why is that? Why are only the NEW owners being held accountable for cruelty and neglect? The previous owner had more than 10 years of cruelty under her belt.

We are not saying that the new owners should NOT be held accountable. What we are saying, is that this is not new. This is how it has been run for a long, long, long time. Dogs kept in crates, sometimes for months. Animals stacked on top of each other. We have shown you photographic proof of this, AT the clinic. Photos taken well before the shelter even went on the market. WHY are the new owners the only ones being investigated? Why did both the councils and the RSPCA turn a blind eye to the previous owners cruelty and neglect, numerous times!

The Macedon Ranges council did not even audit the shelter for YEARS! The head ranger would know full well how to access Sheltermate (the program that stores all of the shelter data from any animal that arrives into their care) and check records, as they worked for the company that made Sheltermate. This program CLEARLY would show the many years of animals coming and going and the constant non compliance. Some ex staff contacted Macedon Ranges shire in 2021 and were never called back.

Maroondah council were called numerous times about the clinic and decided to do nothing. NOW they are investigating? Why now? Why not last year, why not years prior when other ex staff contacted them?

The article states the previous owner is "saddened"??? She sold a non compliant shelter to inexperienced people and expected what exactly to happen? They continued with her processes, then she had the audacity to get people to report them to the same councils she managed to dodge for years. The cages at the clinic were broken and non compliant (size wise)for long term housing of animals, before she sold it. She was told this for many years, by many vets, nurses and other staff. The shelter cages were old, rusty, drafty and clearly non compliant - as NOW that council has decided it needs a refurbishment prior to renewing the permit!! The exact same cages, she used to house animals for YEARS!

Why exactly has the councils and RSPCA decided to investigate only now? Why did they ignore years of reports and allow years of neglect. They were even informed that untrained and unqualified staff were performing illegal euthanasia, vaccinations and microchipping - nothing was done. The medications room and safe was not locked, any staff or volunteer had access to highly dangerous and prescription only drugs. Still, no one has been held accountable.

We have been asked by numerous people the reason for this page and why things were not reported sooner. The fact of the matter is that numerous reports over the years were put through and nothing was done about it. A lot of us felt that by being there, we could improve conditions, clearly we were deluded or naive, or both. Things have come to light, that even high up, long term staff knew nothing about.

We think it is promising that the new owners seem to be happy to comply with directions from both councils and the RSPCA, but only time will tell. And actions speak louder than words.
For anyone who has not seen the article, please find it below.

These are correspondence from a nurse at the clinic in regards to a male vet and in regards to the owner and her treatme...
01/03/2022

These are correspondence from a nurse at the clinic in regards to a male vet and in regards to the owner and her treatment of nurses. Nothing was done in regards to these complaints about the vet, or the owner of course, eventually leading to nurses resigning.

This nurses resignation letter is attached, the owners name has been covered with light blue highlighter, the clinic name in dark blue and the vets name in black.

Again, there was no HR to go to, only the owner. And as you can see with this page, usually the problem was with her. So who do the staff go to when they are bullied by her? Who do they go to when they are let down by her? Who do they go to when their concerns are dismissed, by her?

In the opinion of several ex staff, the reason the clinic struggled to retain enough staff to manage the place adequately was because the owner was so difficult and erratic to work with.

As mentioned in the resignation letter there were no protocols,and when they were put in place, they changed daily depending on her mood. This issue was widespread between the shelter and clinic. And when you "broke" procedure (based on the owners mood instead of what you had been told to do previously) not only were you called or texted and berated by the owner, you were also spoken about to other staff members in a degrading manner, also by the owner.

(Sorry about the order being out. Seems facebook chose to randomly add them not in order)

Not a once off. Cats stacked in with rubbish.Cat crated like tetris blocks. No care for animal welfare. No care for dise...
28/02/2022

Not a once off.
Cats stacked in with rubbish.

Cat crated like tetris blocks.

No care for animal welfare. No care for disease control. Only for fitting in more money making animals.

28/02/2022

Illegally caged in a puppy playpen on the clinic floor. Being exposed to disease, clearly sitting in their own filth. Even their water bowl is empty of water and filled with poo and wee.

This was not a one off. Too many animals were brought in every week because money rather than welfare was the focus.

Again, our focus is that this person should not be working with animals in the future.

This was one (of many) resignation letters given during the previous owners reign. Even her own friends have stated they...
24/02/2022

This was one (of many) resignation letters given during the previous owners reign. Even her own friends have stated they would never work for her again.

There have been many comments made by supporters of the previous owner of this shelter, about documents being falsified ...
22/02/2022

There have been many comments made by supporters of the previous owner of this shelter, about documents being falsified or altered....by the admins of this page.

Lets talk about falsified documents, shall we? Glad they brought it up.

+We wonder if the vets were aware their names were used on legal documents of animals they never saw? Microchips being put in by unqualified staff, using vets ID to register the chip. Vaccinations being done by volunteers, unqualified staff and using the vets names on the certificates. Animals not desexed, vets name right there, stating they desexed the animal.

+Dogs adopted the day they arrived, then back dated vaccination certificates to cover the legislation requirement (8 days in quarantine after vaccination is required by law).

+Dogs and cats adopted early, then fell sick, records backdated to say they were vaccinated and checked by vets.

+Fake people put on sheltermate as adopters. Made up names and addresses put in the system, so it would look like an animal was adopted, not dead. (So staff and volunteers who had access would not know).

+Fake people put as the previous owner of an animal also.

+The microchip company would tell anyone who would listen how many animals chip paperwork were not sent on to them. And how many new adopters had to follow up with them to put the animals into their name.

+Documents falsified to VCAT and for court proceedings to protect her and the shelter.

This person was the queen of falsifying records, yet we are accused of doing so, even though several times we have offered the full prospectus to anyone who asks for a copy. Nothing has been changed, it is all there.

We will also add, that her 'friends' are now inboxing people that have commented or liked posts on the page, harrassing them.

There are reviews on Google, where the owner threatens defamation or lawsuits constantly, because people have written bad reviews about their experiences with adopting. Just Google it, her supporters cannot say they are us also! Her responses are also there, incredibly unprofessional and erratic, for all to see.

This was sent to us from one of the people on this page who was a volunteer and foster carer.We are sharing it because t...
18/02/2022

This was sent to us from one of the people on this page who was a volunteer and foster carer.

We are sharing it because this explains perfectly why so many people, including young girls (yet she claims we have bullied her 19yo daughter) are choosing to say their truths anon.

This person has made a fortune out of bullying. The staff, volunteers, the public, foster carers and animals.

We are sadly going to remove them from this page, their abuse is becoming too much. We would remove anyone who abuses people. However we are loathe to do so, as she will twist this to say we are stacking the page. So if anyone would like to see her messages of hate, we are happy to share them in private message.

This person spoke of an agenda quite a bit, but when asked, could not explain what ours is. We can honestly say, we just want to ensure this very sick individual does never work with animals again. That is why this page was made and that is why so many people are coming forward with what they saw also.

Edit: we have decided to unblock Lee. However abusive comments and calling people names will not be tolerated. This is a truth page, and she is entitled to speak her 'truth', however skewed it may seem.

18/02/2022

Another private message from a student nurse.

"I would just like to confirm that when I was volunteering there as a nursing student they did in fact often take dogs behind the gate at the side of the shelter building and euthanise them there so that no one would know and the last thing the poor babies remembered was being terrified 😞 of course we would catch on when certain dogs would just disappear, the bullying from the previous owner to staff members was also very bad and mentally draining.

I wanted to share this as i’m still to this day so angry at myself for never sticking up for us volunteers and for the animals and this is of course just one of the many beyond cruel things I witnessed"

Mary was rescued pregnant. When one of the owners cats went near her foal, she stomped the cat (the cat was hurt but ok ...
18/02/2022

Mary was rescued pregnant. When one of the owners cats went near her foal, she stomped the cat (the cat was hurt but ok and lived for several more years unaffected). The owner ordered Mary and Teds deaths. She insisted the vet kill the foal,this was done in front of its mother, then the mother was killed as well.

SEVERAL volunteers were there and witnessed this.

If that doesn't show her true colours, then nothing will. Animals once meant something to her, then something shifted and they became stories and dollar signs. This person must never work in rescue again.

17/02/2022

Another private message from someone associated with the shelter some time ago. Just for context, the shelter outsourced to an external vet clinic who had kennels for the dogs and cat cages on site. This message references this clinic and the current shelter clinic.

"debated contacting this page with several things that have been weighing on my mind for years. I will say my piece, get it off my chest and move on once and for all. I have been threatened with legal action when I tried to do something so I have used an alias (which I would still like to remain anonymous)

It was common practice for animals to be left overnight in the animal transport van when there wasn’t any room in the clinic or shelter. They would sit in their own filth without food or water. Even on hot days.

Kittens that were not yet eating by themselves were placed in vet cages at the shelter where they went without food for days. The manager was waiting for foster care placement but the foster care coordinator had not been made aware that they were there and was required.

Many kittens and cats were taken to the previous vets utilised for euthanasia just because they cowered at the back of cages. Apparently not suitable for rehoming. Some of these cats and kittens were rescued through the efforts of staff at this particular clinic.

Some dogs that showed anxiety on the vet trips were euthanised as soon as they set foot into the clinic. Especially the bull breed type dogs. Senior vet and nurse called this walk the green mile as they dogs were taken around the side of the building for euthanasia. Out of the sight of other personnel.

If dogs made it through to have their vet work and were ready for adoption but showed minor issues that the manager didn’t like, the staff who deemed them suitable for rehoming were threatened to have wages docked to cover the expenses of the vet work and subsequent euthanasia fee.

I could say more but will leave it at that. I really hope the manager never works with animals again.

Thank you for this platform"

I would like to stay anonymous as to no surprise legal action was also threaten on me. I started my work placement for m...
17/02/2022

I would like to stay anonymous as to no surprise legal action was also threaten on me.

I started my work placement for my certificate IV in veterinary nursing at this place and was extremely excited as I thought it was going to be a great experience and I was finally going to be able to do what I love and help animals. Very early on I realised this was not the case and this place was in fact horrible and clearly didn’t have the animals best interest at heart. Everything being shared on this page I can say is 100% true being that I witnessed it all first hand.

I have one story in particular that I would like to share.
One of their rooms was used to basically pile all there crap into and for the the nurses/voulenteers to wrap surgical kits. One of the girls was in there cleaning some things and found this poor dog terrified hiding under the table amongst all the mess. We had found out that this dog was being examined by one of the vets in this room the day before and the vet had left it in there overnight and completely forgot about it. Understandably the dog was terrified so they decided “let’s just put it to sleep” as they did with a lot of the animals.
This is something I will never forget and still think about all the time, the poor dog wasn’t even given a chance.

Broken cages at the clinic. Repaired with tape. Nothing ever done about it. Is it any wonder dogs escaped onto the main ...
15/02/2022

Broken cages at the clinic. Repaired with tape. Nothing ever done about it. Is it any wonder dogs escaped onto the main road quite regularly. We are surprised the pound doesn't come forward with the amount of unclaimed (so called "s**t dogs") were found at large in the area. Not to mention the couple who were hit on the main road!

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