GuardianVets Inc.

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GuardianVets Inc.

GuardianVets' trusted team of licensed veterinary professionals provide triage, telemedicine and bes

Proud partners with; Illinois State VMA, Arizona VMA, Georgia VMA Maine VMA, Massachusetts VMA, New York VMA, Midwest Veterinary Supply, Purina VetDirect, and the American Animal Hospital Association

26/08/2025

🐶 Happy International Dog Day from all of us at GuardianVets!

25/08/2025

🎓 These aren't just any instructors—they’re leaders in the veterinary field.

With the GuardianVets Learning Hub, you’re learning from the minds shaping the profession’s future.

🔗 Start your free course today at guardianvets.thinkific.com

13/08/2025

"Mastering Veterinary Phone Communication: From Etiquette to Effective Triage" is now available on demand!

Led by Kasey Ellinwood, a registered veterinary technician with 25+ years of experience, this session covers everything from phone etiquette to advanced triage strategies—helping your team confidently guide clients while building trust and improving compliance.

👉 Watch now: https://guardianvets.thinkific.com/products/courses/MasteringVeterinaryPhoneCommunication

12/08/2025

We can all relate 😹

11/08/2025

🚀 Learn at your pace, on your schedule.

The GuardianVets Learning Hub offers free, on-demand access to courses created by veterinary professionals for veterinary professionals. Start learning now—no time like the present!

👉 guardianvets.thinkific.com

06/08/2025

📞 Today’s the day! Master the art of phone communication with techniques you can use on your very next call.
Join us for actionable tips on triage, tone, and trust.

✅ Starts soon—grab your spot now: https://zoom.us/webinar/register/1317472398554/WN_AQ_E5EXrQ2S0ehFE5S_4ega

05/08/2025

Meet Shana Wagnon, LVT 🌿🍕🐾
With over 20 years of experience as a licensed veterinary technician, Shana’s heart has always been in helping pets and the people who love them. After taking time to focus on her family, she’s back doing what she loves—offering support, compassion, and expert care to animals and their families.

💔 Recently said goodbye to her beloved Border Collie, Mya—her adventurous companion of 12 years
🍞 Favorite things: Baking bread, deep-dish pizza, gardening, and cozy family movie nights
🎬 Favorite pet movie: All Dogs Go to Heaven
💚 Favorite patient name: Matilda

Thank you, Shana, for the care you give every day! 💪

04/08/2025

📞 Is your phone etiquette working for you, or against you?
TOMORROW, we’ll help you take control of client conversations, triage confidently, and protect your team’s time.

🧠 Don’t miss this must-attend session!
🗓️ Register before it starts: https://zoom.us/webinar/register/1317472398554/WN_AQ_E5EXrQ2S0ehFE5S_4eg

01/08/2025

🛠️ “They adapted to us. And that made all the difference.”

Donna shares how GuardianVets made onboarding effortless. With dedicated support, personalized training, and a genuine understanding of her clinic’s flow, it felt like a true partnership from day one.

🤝 Seamless setup. Practice-aligned. Ready to support.

Visit our website to learn more. https://guardianvets.com/

30/07/2025

Only 1 week to go! 🚨 Whether you’re answering wellness calls, emergencies, or price shoppers, this webinar will help you lead each call with confidence, clarity, and compassion.
📞 Join us for Mastering Veterinary Phone Communication
👉 Register now: https://zoom.us/webinar/register/1317472398554/WN_AQ_E5EXrQ2S0ehFE5S_4eg

28/07/2025

Don’t let overflow calls pull you away from patient care. Our Call Intercept service handles every ring, so your team stays present and focused. Ready for peace of mind?

Book your demo today: https://meetings.hubspot.com/maura-gefre?uuid=99baae6c-535c-4161-8563-1071892bdc9a

23/07/2025

Need call support? Whether you’re drowning in daytime rings, missing after-hours triage, or need ER overflow coverage, our U.S.-based, licensed vet techs have you covered.

🔹 Overwhelmed with daytime calls → Call Intercept
🔹 Missing after-hours triage → After Hours Support
🔹 Emergency hospital → ER Triage Services

Find your fit and book your free call today 👉 https://meetings.hubspot.com/maura-gefre?uuid=99baae6c-535c-4161-8563-1071892bdc9a

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+18667447807

Website

http://www.guardianvets.com/

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How it Began

It began two weeks after John Dillon adopted Patrick. After a day of romping at the park, Patrick collapsed on the couch, groaning.

Dillon freaked. Was he sick? Did he eat something?

“A million things were going through my head,” Dillon says. “My veterinarian was closed, so I called the emergency clinic. Of course, they only tell you that if you think it’s an emergency, you need to come in.”

Dillon ended up at the emergency hospital. And it turned out Patrick was just tired.

“The second time, he’s chewing on a pig’s ear and he swallows it. So now I’m thinking, is this gonna get stuck in his intestinal tract? Are they gonna have to cut him open if I wait? Is it easier if I have him regurgitate it now?” Dillon says.

So again Dillon took Patrick to the emergency hospital. And again he was completely fine.

The third time, on a Saturday trip to the dog park, Patrick was running full speed ahead with a pack of dogs and slammed into a fence.

“And he starts limping,” Dillon says. “One of the other pet owners says, ‘Well there goes your first ACL injury.’ Can you imagine? Someone plants that into your head like a stick of dynamite.”

Dillon quickly noticed a trend in his experiences. These unexpected events all happened on evenings and weekends, when his regular veterinarian was closed. And when he called an emergency practice, the message was the same:

“If you think it’s an emergency, you need to come in.”

In each of these circumstances, Patrick was fine. But the experience made Dillon wonder if there was someone who could help him assess whether his pet was experiencing a true emergency—and avoid the cost of an emergency visit if his pet didn’t need immediate care. What he wanted: the ability to talk to a veterinarian to help him make the right decision about when to seek treatment for his pet immediately–and when he should wait instead and take his pet in during the veterinarian’s regular business hours.

Read the rest of the story on http://veterinarynews.dvm360.com/new-service-promises-antidote-late-night-client-calls