07/21/2025
Video taken and shared with owner approval. This is for educational purposes, ANY negative comments will be deleted, don't even sad or angry react!!!
I wanted to share why we encourage dogs to come in on a regular schedule. This pup just looked fluffy with only a few obvious mattes. But she was actually pelted and needed to be clipped very short. We do this because we have to get the blade under the matting, we can't clip through it. Matting is more than just esthetic, it can cause and hide skin injuries, cheat grass embedded in skin, fleas and ticks, and we have to be extra careful shaving it off because it's much easier to cut the skin because of how matting pulls on it.
This is also to show why we charge more for matted dogs even when "we're just shaving it off." It takes extra time and skill to safely remove matting.
HOWEVER, we want to emphasize that our salon is a SAFE SPACE! You will NEVER be shamed for bringing a dirty, shedding, or matted dog to us. That would be like a doctor shaming you for coming in when you're sick. We are here to help and are happy to do it. We will have a caring conversation about putting your dog on a schedule to prevent this in the future. And to be honest I often don't charge extra for matting on a first visit because I want a chance to have that conversation and get the dog on a schedule.
Matting can happen to ANY of us. It's not a reflection of the love that dog receives. It can happen from lack of education about matting, incorrect information of how often a dog should be groomed (a lot of online resources give incorrect timelines on that), life circumstances or finances can cause grooming to be delayed among many other reasons.
We love what we do and are here to help you and your pets. Never be too ashamed to reach out for help! And thank you to the owner that allowed us to take and share this video to hopefully help others ❤️
P.S. the dog is happy, healthy, feeling great, and on a regular grooming schedule!