03/16/2025
Dear Valued Clients,
I wanted to take a moment to address something important. Recently, I made a difficult business decision to let a groomer go from our establishment. While this decision was not easy, it was ultimately necessary to ensure we continue providing the best care for your pets.
Unfortunately, since this decision, there have been some untrue and hurtful remarks shared on our page. I had initially chosen not to make this dismissal public out of respect for the individual involved. However, given the situation, I believe it's important to address the matter openly in the spirit of the transparency I strive to maintain with my clients.
Please know that my top priority has always been, and will continue to be, the well-being and safety of the dogs in our care. If you have seen any negative comments and are feeling concerned or uneasy, I encourage you to reach out to me directly. I am more than willing to have a private conversation via text messenger or phone to answer any questions or provide reassurance.
While I understand this news may impact some schedules, I am actively reaching out to those who may need to make alternative arrangements. I deeply appreciate your patience and understanding during this time.
Lastly, I want to emphasize that I will not engage in public negativity or slander. Integrity, honesty, and kindness are values I hold dear, and I will continue to uphold those values in everything I do.
Thank you for your ongoing trust and support. Please don't hesitate to contact me if you have any concerns.
Warm regards,
Marissa
