Apple Tree Animal Clinic

06/13/2023

Today is our go live date for the new system. Our staff has trained and prepared endlessly to ensure a smooth process but we all now how that works. Please be patient with us as we get used to a brand new system.

06/08/2023

🎆 Fireworks Season is Upon Us 🎇

If you’re pet is afraid of fireworks please start planning now! TODAY is the day to work on getting medications ready. Please do not wait until last minute to reach out as we may not be able to assist. State regulations mandate that your pet have an up to date examination to dispense/prescribe medications. We are booking out about 2-3 weeks currently. Reach out to us today to make sure we can get your pet through the 4th of July comfortably.

Our protocol for firework phobias consists of trazodone and/or gabapentin. If your pet is anxious this time of year, let us know and we can help!

06/08/2023

🚨 Change in Hours of Operation Next Week 🚨

Dr Piper will be out of the office starting at 1pm tomorrow and continuing through next week. We will be closing at 1pm tomorrow and will be open from Monday thru Friday from 9am-1pm. Staff will be available to make appointments and fill medications.

⭐️ Next week we will also be rolling out a new operating system. Please be patient with us as we are learning a new system. Prescriptions, invoices and phone calls may take us a couple extra minutes. Your patience is appreciated. ⭐️

06/08/2023

‼️ PSA ‼️

With all the smoke 💨 in our area for the next 24 hours please, if at all possible keep your pets indoors. The smoke can cause the same clinical signs in pets as humans. Keep an eye on their breathing and effort. If your pet is in distress and struggling to breathe please head to an Emergency Clinic as quickly as possible for stabilization.

05/23/2023

Cats don’t show pain like dogs do. They are well adapted to hide their pain. Did you know that 60% of cats over the age of 6 have osteoarthritis and 90% of cats over the age of 12 have osteoarthritis?

We can help your cats feel like kittens again. Ask us how!!

05/15/2023

Some quick updates!

North Mildred Street is closed with an interesting detour just after the railroad crossing.

Also we are closing early on Thursday and we will be closed this Friday.

04/29/2023

The clinic received some much needed landscaping updates! Shout out to D&D Excavation and Lawn Services for an awesome job!

04/21/2023

It’s that time of year again…

Our AC unit decided to retire. We’ve had it looked at and another unit ordered. Unfortunately due to the predicted temperatures and our lack of cooling air we have made the difficult decision to close early at 2pm. We sincerely apologize for the inconvenience. If you had planned on picking up meds this afternoon please give us a call ASAP to set up alternate arrangements.

We will have a temporary set up on Monday and hopefully a new system by the end of the week.

04/20/2023

Due to Staffing Shortages we are forced to alter our hours.

Please note we will be closing at 4pm on Thursdays and Friday until we are appropriately staffed again.

We apologize for the inconvenience.

04/07/2023

Happy Easter!!

Thank you to JKBakes WV for another cookie hit!! JK Bakes WV 🎂

04/01/2023

https://appletreeac.vetsfirstchoice.com/

Our online pharmacy is here to provide you will all of your pet needs delivered to your door!

03/29/2023

We are BACK in full swing. Starting TODAY we are starting to accept new clients. This is on a trial basis. We will see how it goes. Please be patient with us as we venture back out into the unknown.

Please note:
A $55.00 non-refundable deposit is required for all new clients. This is to keep no shows to a minimum. No Call/No Shows will result in termination of services and forfeiture of deposit.

03/22/2023

*Please note*

We will be closing at 2pm on Friday, March 24th. We apologize for any inconvenience.

Picture to make you smile 😃

03/15/2023

https://appletreeac.vetsfirstchoice.com/

Check out our pharmacy for all of your pets needs!

03/01/2023

https://appletreeac.vetsfirstchoice.com/

Don't forget about our online pharmacy!

We are excited to be able to provide you an online pharmacy for all of your pet's needs!

Use our promo codes to save!
ONLINE10 to get 10% off your 1st order
HELLO20 to get 20% off your 1st Autoship

02/27/2023

We are frequently asked about supplement recommendations for bad breath, tartar and oral health. This is our most recommended supplement!

This does not take the place of routine dental cleanings or brushing your pets teeth however it can help maintain a fresh and healthy mouth! 🦷

It can be found on our online pharmacy at appletreeac.vetsfirstchoice.com

02/24/2023

Yesterday early afternoon we had a patient’s carrier break as they were getting out of their car. Wonder escaped from his carrier and owners. He was last seen running behind the clinic, under the house behind us. His owners tried to lure him out with food and treats to no avail. Jen and Isaac also went searching but were unsuccessful. We were hopeful he would turn up at home since he didn’t live far. His owners haven’t seen him today and we have notseen him around the clinic. Please help Wonder find his way home. Last seen behind the clinic on Mildred Street. Wonder is a medium/long hair orange tabby.

02/21/2023

https://appletreeac.vetsfirstchoice.com/

It's FINALLY set up and ready to roll out in all of its glory!!

No more fighting with paper prescriptions! The pharmacy communicates with our records directly, making it easier than ever to approve and recommend prescriptions for your pets.

We are excited to offer all of our patients and their owners our online pharmacy. Created to be able to continue to offer you all of the medications, supplements, and food that your pets need -delivered right to your door!

We are excited to partner with Vet's First Choice to provide you with products that are comparable in price to other online retailers with the quality we require.

Check out the online pharmacy for all of your food, treat and supplemental needs! Consider switching over to the online pharmacy if you are on monthly medications, yearly preventatives, or prescription diets so they are shipped directly to you, saving you the hassle of a) remembering you need medications and b) driving into us.

We also have two promo codes to use on your first order!

Use ONLINE10 to get 10% off your 1st order.
Use HELLO20 to get 20% off your 1st Autoship Order.

02/14/2023

Happy Valentine’s Day from Apple Tree Animal Clinic!! Check out these awesome treats from JK Bakes WV.

02/13/2023

Exciting news!!! We are rolling out our own online pharmacy!! Our prices are comparable to other online pharmacies and include auto shipping options that deliver meds straight to your door!!! Be on the look out for an email from Vets First Choice!

01/31/2023

🚨 Change in Clinic Policy🚨

Unfortunately due to the extremely high volume of surgery appointment No Shows we will now be requiring a deposit for all surgery appointments. This deposit is applied towards your surgery balance however if you No Show for your surgery appointment the deposit will be forfeited and another deposit will be required for another appointment.

We regret the need for deposits however it is not fair to the appointments that are booked out a month and our staff who is here and ready for the day.

Thank you.

01/25/2023

🚨 Mother Nature is at it AGAIN 🚨

Please be safe if you’re making your way to the clinic. If you are not comfortable please, please give us a call to reschedule. We will get you in as quickly as possible.

Since school has been cancelled in our area a large number of our staff are home with their children. We are short staffed for our evening shift. For this reason, we are rescheduling our evening appointments for earlier in the day and planning on closing early. If you are planning on picking up meds or food this afternoon PLEASE give us a call before you head this way!

Stay warm, safe and dry. Don’t forget to make sure any outdoor pets/feral colonies have shelter, food and water.

01/17/2023

Don't forget we have an app! Schedule appointments, request refills, get vaccination reminders and hours/closing updates. Find us on the PetDesk App in your App Store.

12/21/2022

❄️ It’s the most wonderful time of the year ❄️

Just like Santa is checking his naughty and nice list, we are checking the weather reports. We are scheduled light tomorrow and have moved all of our sick appointments accordingly. We are still planning on being open however it will depend on the amount of snow and road conditions as our staff prepare to head in tomorrow morning. Please note that while we love our PetDesk App, it operates on California time so any mass messages drafted will not be sent out until they open at 8am (4 hours behind us). If you have an appointment or plan on picking up meds PLEASE, PLEASE check our page and/or call the clinic before making your way in. If you get our voicemail please assume we are closed.

Also, regardless of weather, we will be closing tomorrow at 2PM and will remain closed until Tuesday, December 27th.

Please be safe and have a very Merry Christmas. 🎄🎁

12/14/2022

We are aware and monitoring the weather situation. Please cancel your appointment if you are at all uncomfortable with traveling. We will do our best to reschedule you quickly however your safety is most important. Please continue to monitor our page, find us on our PetDesk app or send us an email at [email protected] so we can add your email to our system so you receive closing and operating hours updates.

11/28/2022

🚨 Exciting news! 🚨

We are excited to announce that we have added a Registered Veterinary Technician to our staff!! Jen has been with Apple Tree for 15 years 🤩. Over the past 3 years Jen has been a full time employee, full time wife and mother as well as student and her hard work and dedication has paid off! She is the first Registered Technician to be employed at ATAC! With Jen’s help we will continue to be dedicated to providing your pets with the best care possible.

Congratulations Jen!

11/18/2022

Please be advised if your pet requires food or prescriptions we will have limited hours next week. We are only open from 830-3p Monday (21st) through Wednesday (23rd) and closed Thursday (24th) and Friday (25th). We will reopen on Monday, November 28th at 8:30a.

Also, Dr Piper will not be on the premises Thursday, December 1 through Monday 5th. The clinic will be open from 9a-1p on those days for prescription and food pick as well as to schedule appointments and answer questions.

07/31/2022

It is fair week for Berkeley County!

We are wishing all of the youth exhibitors a fun and successful week.

Dr Piper is 4-H alum and fondly remembers her time in 4-H.

If you are out and about at the Berkeley County Youth Fair be sure to walk through the animal exhibits, ask questions, congratulate the exhibitors on their amazing animals and watch them light up with excitement. These kiddos work with the animals daily to raise their projects to fair. They work hard and at the end of the week they sell their projects. It’s all part of the job in the agriculture world but it still hurts so a sympathetic word and handshake will go a long way. If you would like to help support our local agriculture youth they are selling their projects on Friday evening. Feel free to stop out and show your support.

07/19/2022

The FDA is advising consumers to Be A.W.A.R.E. of where they buy their pet's medications. Their first recommendation? Buy from your veterinarian! To see the entire pdf, click here: https://www.fda.gov/media/150736/download

07/18/2022

Knowing how to protect your dog in hot weather, and protect your dog’s paws from hot pavement is critical. https://www.akc.org/expert-advice/home-living/dog-paws-hot-pavement/

07/17/2022

07/16/2022

Learn how to keep your pets safe with these tips: https://www.americanhumane.org/blog/pet-fire-safety/

07/13/2022

Friendly reminder!! We have abbreviated hours for the next week as we have several staff members out on vacation including Dr Piper.

Thursday (14th): 9-1p with no doctor on premises
Friday(15th): 9-1p with no doctor on premises
Saturday and Sunday: closed
Monday(18th): 9-1p with no doctor on premises
Tuesday(19th): 9-1p with no doctor on premises
Wednesday(20th): 9-1p with no doctor on premises
Thursday(21st): 830-3p
Friday(22nd): 830-1p

July 25th-29th we will be short staffed so you may see some extended wait times and very limited ability for email and phone communications.

To receive text and email reminders please update your information with the clinic OR download our PetDesk App from your AppStore.

06/23/2022

💌The following was sent out as a mass massage to our clients, but in case you missed it…just a friendly reminder. 💌

We have been seeing an increase in some misunderstandings, miscommunication and a lot of emotions from clients lately and in order to avoid these we thought it best to send out an email going over our appointment protocols, general courtesy reminders etc. to make sure your appointments with us are efficient, stress-free and enjoyable for everyone.

Late to Appointment:
We are an appointment based clinic. Everyone we see has a scheduled appointment time. This allows us to run efficiently and be able to organize our time as efficiently as possible to help as many pets as possible. We do ask that you notify us if you are going to be late by calling into our office. If you are going to be more than 10 minutes late or arrive 10 minutes past your appointment time (even with notice) you will be rescheduled. This isn't to make your life difficult. As we mentioned we are appointment based so if you run past your appointment time you are cutting into the next patient's appointment time. This is not fair to the clients who are on time for their appointments. This causes major delays in our day and results with stressed and angry clients. This is not fair to us, to your pet who isn't given a thorough examination because we are rushed, nor is it fair to the clients who are on time. This is common courtesy.

Scheduling Appointments:
We do ask that you are as up-front with our scheduling staff as possible. Please include all of your concerns regarding your pets when you are making the appointment. This allows our scheduling staff to schedule your appointment with enough time to address all of your concerns and perform any additional diagnostics that may be recommended. If there is not adequate time scheduled to perform additional diagnostics you may be reschedule for another day to perform them. We do apologize for this inconvenience and we do our best to complete additional diagnostics the same day but unfortunately it is not always possible. To help with this we do ask that you give our scheduling staff as much information as possible.

Another note: We are booking out 2-3 weeks in advance. We understand this can be frustrating however taking your frustrations out on a burnt out and overworked staff member will not get you in any sooner. These types of interactions only further our burnout and workload. We are doing our best to see as many, help as many, utilize as many diagnostic tools as possible to help your pet. Please be kind.

Thanks,
Apple Tree Animal Clinic

06/22/2022

We had to close at 4:30p today due to the extreme heat in the clinic. Despite our best efforts and those of an awesome client (Ms Causey) and our tech Jens family both letting us borrow window units the thermostat was still clinging to 80F. It’s just too hot for our staff and stressed animals to be safely restrained and examined. We apologize for the inconvenience however we require a safe working environment for everyone. Our AC may or may not be fixed tomorrow (per the AC tech) 🤞

06/22/2022

The air conditioning at the clinic is out. We have reached out to have someone come look at it but please be aware the clinic is sweltering. We have fans running but it’s not helping much in this heat. We are all a little hot and cranky so please extend us some grace as we try to make it through the day. Thank you!

06/16/2022

25 Best Tips and Tricks for Camping with Dogs - Even your pup will be a happy camper with these ideas! https://www.rei.com/blog/camp/camping-with-dogs-how-to-navigate-rules-and-regulations

06/15/2022

Ok, so your cat doesn't like getting inside their carrier. But before you label your cat stubborn, consider for a moment that the only time you pull the carrier out of storage is when you're heading to the vet's office. https://www.preventivevet.com/cats/cat-carrier-stress-tips