12/01/2021
‼️ PLEASE READ ‼️
First,
I hope you all had a wonderful Thanksgiving and enjoyed time with friends and family!
I know it has been a minute since I have been on here but you guys keep me so busy!
I realize that I own a business therefore my personal number is available to you because it is more convenient than Facebook messages & other ways of contact. But please be mindful that I do have a husband and a 9 month old baby. I get calls starting at 6:30am through 8:30pm even on days I do not work. I do my best to book appointments as I check them, but I am a one woman show and I schedule appointments in the order they were received.
•Late/No Shows:
I have had a tremendous amount of no shows lately. I know things come up. Somethings are unexpected and out of our control. I completely understand. A heads up would be very appreciated! You do not have to explain yourself to me, just shoot me a “can’t make it & need to reschedule!” or “gonna be 15 minutes late” message.
I book 1 hour time slots (which sometimes go over) but if you simply don’t show up, I’ve lost money and that was a time someone else could have came. From now forward, if you are 15 minutes late without notice, you will need to be rescheduled to next available appointment.
•Pickup:
I love your pups! I really do. But I am not going to kidnap them or give them to someone else. So PLEASE, PLEASE don’t pop in every 20 minutes to see if your baby is ready. It gets them all startled and delays my turnaround time. I will notify you when he/she is ready to be picked up.
Also, please be mindful of pickup whenever your dog is ready & not wait 2-3 hours.
Lastly,
It’s holiday season and I had several upset customers that I couldn’t schedule them before Thanksgiving. I am booking 1.5-2 weeks out. Don’t wait last minute to make appointments for Christmas! You know you want your fur babies looking good for the holidays so get your appointments booked ASAP so they’re guaranteed a spot!
HOURS:
Tuesday- Friday: 9-4pm
•by appointment only•
🤍 as always, I appreciate each of you and I am thankful for those that are patient and understanding!
