Girven's Grooming

07/28/2026

🐾 Frequently Asked Questions 🩷

Here are a few of our most common questions!

📅 Are you accepting new clients?
Yes! We currently have over 600 recurring clients and are mostly booked for the year, but we’re always happy to take new inquiries. If you’re close to one of our existing routes, we’ll see if we can get you added!

🕔 What are your hours?
We offer appointments as early as 5:00 AM and as late as 8:00–9:00 PM to help accommodate your schedule.

💧 Do you need water or electricity?
No! Our rigs are fully self-contained with their own water and generators. We also have A/C for summer and heat for winter, so your pup stays comfortable year-round.

🚐 How many rigs do you have?
We have 2 rigs:
• 🛁 Bathing Only
• ✂️ Grooming & Bathing

✂️ How often should my dog be groomed?
Every dog is different! We’ll recommend the best schedule for your pup.

🏡 Why choose mobile grooming?
We come to you! No kennels, one-on-one attention, and a less stressful experience for your dog.

🐶 Do you groom all breeds?
Yes! All breeds and sizes are welcome.

🔑 What is latch key service?
If you can’t be home, we can still groom your pup with approved access to your home or yard.

💲 How is pricing determined?
Pricing depends on your dog’s size, coat, condition, temperament, and the groom requested. Quotes are estimates.

📱 Please help us help you!
Please choose one way to contact us, whether that’s a text, phone call, Facebook message, or email, and stick with that method. Sending multiple texts, calls, and messages across different platforms doesn’t move your message to the front of the line. In fact, it usually causes more delays while we sort through duplicate conversations. We promise we’ll respond as soon as we can!

❤️ One last thing…
We’re a small family business. Sometimes we get sick, take a vacation, or have equipment issues that are out of our control. Occasionally, we may have to reschedule appointments. We promise we never do it unless it’s necessary. We appreciate your patience, understanding, and support more than you know!

Questions? Just send us a message, we’d love to help!

Thanks, as always! 🩷
Josh & Alexis Girven 🐾

07/23/2026

We will get to all messages this weekend. Thanks for your patience and continued support 🐾💖

07/16/2026

🔔🐾 Thanks for your patience! We’ve been busy pampering your pets, so it’s hard to respond to messages during the day.

Please message our business page or text the business line at 816-305-1287 for appointments. We’re working through all messages and will have everyone replied to by this weekend.

If you’d like to pre-book appointments for the rest of the year, now is the perfect time! Pre-booking helps ensure you have a spot on our schedule.

Thank you for your patience and for being such amazing clients, we appreciate you! ❤️🐾

07/02/2026

06/29/2026

First, THANK YOU. ❤️

We are incredibly grateful for each and every one of you. Because of your support, we now have over 600 amazing clients, and our schedule is about 90% full for the remainder of the year. We truly couldn’t do this without you!

With that growth, we wanted to share a few reminders and answer some of our most common questions:

🐾 New Clients
At this time, we are only accepting new clients who are located close to our existing routes. This helps us keep travel time efficient and continue providing the best service possible.

🕒 Arrival Times
Appointment times are approximate. Please allow a window of 0-60 minutes before or after your scheduled time. Since we’re mobile, traffic, weather, unexpected delays, or appointments taking a little longer (or shorter) than expected can affect our schedule.

🚐 Mobile Grooming Pricing
Our prices are our prices. We don’t negotiate pricing.

Mobile grooming is naturally more expensive than a traditional salon because you’re paying for convenience and individualized care. Your pet receives one-on-one attention, isn’t sitting in a kennel all day, isn’t surrounded by other dogs, and is usually finished in 45 minutes to 1½ hours.

We also offer latch-key service for clients who can’t be home during their appointment. If you’d like to use this option, we simply need a key, garage code, or door code so we can safely access your pet and make sure they’re secure back inside before we leave.

📅 Recurring Appointments
Many of our clients stay on recurring schedules every 2, 4, 6, or 8 weeks, which helps reserve their spot year-round. Appointments scheduled beyond 8 weeks may be subject to a slightly higher price if additional coat maintenance is needed.

✂️ Please Let Us Know What Your Pet Needs
We operate two grooming rigs:
• One is dedicated to bath-only services
• One is for full-service haircuts

When requesting an appointment, please let us know exactly what service you’re needing so we can schedule you in the correct rig.

❤️ Kindness Matters
We understand that mobile grooming isn’t the right fit for everyone, and that’s okay. However, we won’t tolerate rude or disrespectful comments regarding our pricing or how far we’re booked out. We work incredibly hard to provide the highest quality care possible, and we appreciate kindness and understanding in return.

Thank you again for trusting us with your furry family members. Your support, referrals, and patience mean the world to us, and we can’t wait to continue spoiling your pups! 🐶💕

06/28/2026

Sweet Bernadette had her spa day this week! 🩷

Her mom let us know she was pretty anxious, so we took our time and made sure she felt safe every step of the way. And wouldn’t you know it… she did AMAZING! 🥹 She even gave us some sweet kisses before she left.

We’ve also been absolutely flooded with messages lately (thank you all so much!). If you’re waiting to hear back from us, we’re working through them as quickly as we can between appointments and will get to everyone as soon as possible.

Thank you for your patience and for trusting us with your pups! 🐾💖

06/04/2026

Please bear with us on response times to messages. We’re incredibly busy right now, and we are working hard to get back to everyone as quickly as possible. We like to give our full attention when responding. We will respond to all messages by this weekend at the latest.

Thank you so much for your support and for keeping us so busy. We’re beyond grateful 💖

05/26/2026

Happy Tuesday!!! We’ve had lots of new messages over the weekend and we’re getting back to everyone as quickly as possible. We can’t wait to schedule and pamper your pups! 🤗💗🐾