With the increase in cases of Covid-19 in Erie County, we have decided that at this time we are changing our protocol slightly to better protect our clients and staff.
We are going back to a locked door policy where you will have to call when you arrive. At that time clients will be let in the waiting room one at a time, on alternating sides and only one pet owner will be allowed to accompany the patient in the building. A mask must be worn at all times. The technician will take your pets history and go over what you are here for and then your pet will be taken into the back treatment area for their exam while you remain seated in the waiting room. The doctor will then speak to you in person after the examination and discuss your visit.
We appreciate your cooperation and understanding at this time. We know that this is a inconvenience, but we are trying to find ways to still let people in the building and remain current on up to date social distancing protocols.