22/10/2026
🐾❤️ PAWSOME PUPS GROOMING SALON
IMPORTANT BUSINESS & POLICY UPDATE FOR 2027 ❤️🐾
✨ YEAR THREE — AND A NEW CHAPTER! ✨
As we head into 2027, we are officially entering YEAR THREE of Pawsome Pups Grooming Salon! 🥹❤️ I cannot thank each and every one of you enough for your continued support, loyalty, and trust in me to care for your furry family members. This business means so much to me, and I am so grateful for everyone who has been part of this journey!
As many of you know, I am working toward growing my family while continuing to build and maintain the business I have worked so hard to grow. Both are incredibly important to me, and I want to give each the time, care, and attention they deserve.
With that being said, I will be making some adjustments to my workload and availability moving forward. Please know that Pawsome Pups Grooming Salon is not closing! I will continue grooming and caring for your pups. I am simply taking a more intentional approach to my schedule so I can create a healthier balance between my personal goals and the business I am so proud to have built.
The following policy updates will take effect in mid-December 2026 and continue into 2027. I am sharing these changes in advance so everyone has time to review and understand the updated policies before they take effect. Please take a moment to read through everything, as these changes will be important moving forward.
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✨ SCHEDULE & AVAILABILITY
Beginning in mid-December, my availability will become more limited. With fewer appointment openings available, planning ahead will be more important than ever.
🐾 Thursdays: Thursdays will no longer be regularly available for appointments. If you absolutely need a Thursday appointment, please reach out. I may be able to accommodate you if it works with my schedule, but Thursday appointments are not guaranteed.
🐾 Planning ahead: I strongly encourage everyone to schedule their appointments in advance to help ensure you can secure a spot that works for you.
🐾 Evenings and weekends: These appointments will remain limited and will be accommodated based on availability.
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✨ CANCELLATION & RESCHEDULING POLICY
To help protect my schedule and allow other clients the opportunity to fill appointment openings, the following notice will be required:
🐶 Single-dog appointments: A minimum of 40 hours’ notice is required for cancellations or rescheduling to avoid applicable fees.
🐶 Appointments for two dogs: A minimum of 3 days’ notice is required for cancellations or rescheduling to avoid applicable fees.
Last-minute changes can be difficult to accommodate, especially with a more limited schedule. Please communicate any scheduling changes as early as possible. Thank you for respecting my time and understanding the importance of proper notice.
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✨ EVENING & WEEKEND DEPOSITS
Because evening and weekend appointments are limited, a $20 nonrefundable deposit will be required only for clients who specifically request an evening or weekend appointment.
🐾 If you specifically request an evening or weekend spot, a $20 deposit will be required to secure your appointment.
🐾 If I schedule you for an evening or weekend appointment without you specifically requesting that time, no deposit will be required.
🐾 If you specifically request an evening or weekend appointment and cancel or reschedule without providing the required notice, your $20 deposit will be forfeited.
Thank you for understanding that these special appointment times require additional flexibility in my schedule.
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✨ LATE ARRIVALS & RESCHEDULING FEES
Please arrive on time for your scheduled appointment. Each appointment is carefully planned around your pup’s individual grooming needs, and arriving late can affect the rest of the day’s schedule.
🐶 Single-dog appointments: Arrivals 15 minutes or more late will need to be rescheduled. If your appointment must be rescheduled because of your late arrival, a fee equal to 50% of the scheduled service price will apply.
🐶 Appointments for two or more dogs: Arrivals more than 10 minutes late will need to be rescheduled. If your appointment must be rescheduled because of your late arrival, a fee equal to 60% of the total scheduled service price will apply.
These policies help protect my time, keep my schedule running smoothly, and ensure every pup receives the time and attention they deserve.
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✨ PICKUP & LATE PICKUP FEES
Please keep your phone nearby and plan to pick up your pup promptly once you receive your pickup text.
🐾 I ask that all pups be picked up within 20 minutes of receiving your pickup text.
🐾 If your pup is not picked up within 30 minutes of the pickup text, a $30 late pickup fee will be added to your grooming total.
If an unexpected delay occurs, please communicate with me as soon as possible.
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✨ HOLIDAY CANCELLATION POLICY — THANKSGIVING & CHRISTMAS 🦃🎄
The holiday season is one of the busiest times of the year at Pawsome Pups Grooming Salon. My schedule fills quickly, and many clients have already been pushed into December due to limited availability. When an appointment is canceled at the last minute, it is often difficult to offer that spot to another client who needs it.
To help keep holiday scheduling fair for everyone, the following notice requirements will apply to appointments scheduled during these holiday weeks:
🦃 Thanksgiving week: A minimum of 5 days’ notice is required for cancellations or rescheduling.
🎄 Christmas week: A minimum of 7 days’ notice is required for cancellations or rescheduling.
🐾 If the required notice is not provided, a fee equal to the full price of the scheduled grooming service will apply.
These holiday notice requirements override the regular cancellation policy for appointments scheduled during Thanksgiving and Christmas weeks.
Please review your scheduled appointments carefully and let me know as early as possible if something changes. These policies are especially important during the holidays, when appointment availability is extremely limited.
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✨ ADDITIONAL SALON POLICIES
🐾 No-shows: Missed appointments without notice will be charged the full price of the scheduled service.
🐾 Flea policy: Please check your pets before their appointments. If more than one or two fleas are discovered, I may contact you to arrange pickup or rescheduling. Flea exposure requires additional cleaning and may affect the remainder of the day’s schedule.
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❤️ THANK YOU FOR YOUR UNDERSTANDING & SUPPORT!
My goal has always been to provide a personalized, one-on-one grooming experience where your pups receive my undivided attention in a calm, comfortable environment. I take pride in the quality of care I provide, and these adjustments will help me continue offering that experience while being more mindful of my time and availability.
I am so proud of how far Pawsome Pups Grooming Salon has come, and I look forward to continuing to grow this business while making room for this exciting chapter in my personal life.
Thank you for supporting my small business, respecting my time, and trusting me with your babies. Your support means more to me than you know, and I am so excited to enter our third year together! 🥹❤️
Here’s to another year of happy pups, wagging tails, and continued growth!
With love and appreciation,
Pawsome Pups Grooming Salon 🐾❤️
