07/08/2021
New Prices & Policies ๐ถ๐
Hey Everyone! Hope your all well and safe! And enjoying whats left of the summer holidays. ๐๐พ
Long post, so please bare with me! ๐
It was brought to my attention today by a client that i had not informed them about the price increase that happened in January of this year. I know i told most of you when you had your first appointmants after christmas, but if i forgot to tell anyone else, its completely my fault & i sincerely apologise for the inconvenience of not informing you in advance of your appointment๐คฆ๐ปโโ๏ธ.
Please message me if you are unsure whether i told you or not. ๐
Todays client also reminded me about a policy that i had to introduce earlier in the year that i would like you all to be aware of :
There is an additional charge of โฌ10 per hour for every hour & โฌ5 for every half hour that your furry friend is left in the salon past its collection time.
Unfortunately, this was introduced because there were some clients who took advantage & used the grooming salon as a doggie daycare centre by thinking it was ok to leave their furry friends in the salon for hours past their collection time.
As there are a limited amount of cages in the salon, appointments are made & collection times are given, in such a way to avoid the overlap of too many furry babies in at the one time.
Not only do i not have the space to keep your pet past its collection time, but also, having too many furry babies in at the one time creates a very stressful environment for your pets, aswell as a very stressful environment for me while trying to work, with the pets vocalising how unhappy they are being left in a cage for such a long period of time. โน
So if for some reason you are unable to collect your furry friend at its collection time, please either re-schedule the appointment or arrange for someone to collect your pet for you. ๐
To avoid a Cancellation Fee, a minimum of 24 Hour Notice must be given.
Thank you! ๐พ