10/06/2026
Right, it's time for a little moan... π©
If you request pet food support and we arrange for one of our volunteers to deliver it, please have the courtesy to either be at home or let us know if you're no longer available.
Tonight, one of our amazing volunteers drove out after finishing a full day at work to deliver food to a client, only to find nobody home and no answer to calls or messages. Thankfully this doesn't happen often, but when it does it's incredibly frustrating. It wastes volunteers' time, fuel, and goodwill β all of which are given freely to help people and their pets.
We completely understand that things crop up unexpectedly. Life happens. All we ask is that if you know you won't be in, please send us a quick message so we can rearrange.
While I'm having a rant, can I also remind everyone that we are NOT an emergency service. Please do not call or text at 2am, 3am, or throughout the night. We are volunteers with jobs, families, and pets of our own, and we do need some sleep occasionally! π΄
We love helping people and their animals, and we're proud to do what we do. All we ask in return is a little consideration and respect for myself and the volunteers who make it possible.
Rant over. Normal service will resume shortly! ππΎ