13/10/2026
Doing something new can feel daunting. Like learning how to build your own business (eek!), or create your own website (eek eek!).
Contacting a trainer to help you out with your best friend needn’t feel like that.
When someone first contacts me, either by email or text or messenger, i always make sure I have a few basic pieces of information before taking anything further. Things like the breed, age, s*x of the dog, the behaviours that are to be discussed, and many other little details.
After this, I organise what I call an Initial Consultation. This consists of me visiting the customers home and asking many more questions so that I can build a full picture of the situation. This also gives me an opportunity to meet the dog and view for myself how they behave, and why they may behave in that manner. I’ll always try and leave this visit having given the customer some start points for training.
After this visit, I follow up with an email that includes all of the details discussed and the stage at which I believe we need to start any training to remove or replace unwanted behaviours with comprehensive instructions.
After this, the customer is free to book more sessions as they wish.
This session can last for around an hour, possibly longer depending on the behaviours being discussed.
If you have an unwanted behaviour you’d like to discuss, or you’d like to improve your dog’s recall or general behaviour, or you have anything else you’d like to discuss, please get in contact.