31/07/2025
We are recruiting!
We are seeking a dynamic and versatile Marketing manager & Office assistant to support the growth and daily operations of our group of companies: The Trop Co, The Carp Co, The Rept Co, and Nitrico. This hybrid role combines strategic marketing with essential office and stock coordination duties. You will lead and execute marketing campaigns to promote our products—including live animals, feed, fish and reptile supplies—while maintaining our website and social media channels to expand brand awareness and customer engagement. Alongside marketing, you’ll provide key office support: answering phones and emails, booking customer orders, handling general administration, and covering the office in the absence of the Office Manager. A vital part of the role also involves ordering live fish for The Trop Co., which requires good planning skills, stock control, use of Excel, and effective communication with suppliers to ensure accurate and timely deliveries. This is a varied, hands-on role ideal for someone organised, adaptable, and confident managing both marketing strategy and office operations in a busy, fast-paced environment. Some occasional weekend work may be required.
Key responsibilities:
• Plan, create, and execute marketing campaigns across digital and print platforms to promote The Trop Co, The Carp Co, Rept Co, and Nitrico.
• Manage and update websites, social media channels, and email marketing to build brand visibility and drive sales.
• Create engaging content, including graphics, videos, and product descriptions.
• Analyse campaign performance and adjust strategies based on data and feedback.
• Provide administrative support including data entry, and general office duties such as answering phone calls, responding to customer emails, and booking orders.
• Cover the office in the absence of the Office Manager.
• Handle live fish ordering for The Trop Co.—track stock levels, forecast demand, manage Excel-based order sheets, and liaise with suppliers.
• Coordinate with production, sales, and dispatch teams to ensure accurate fulfilment and smooth day-to-day operations.
• Support with planning and participation in trade shows or events as needed.
Advantageous Qualities:
• The main requirement is passion and the ability to learn new skills.
• Proven experience in marketing, administration, or a hybrid role—ideally within aquatics, pet trade, agriculture, or retail is definitely an advantage.
• Strong working knowledge of digital marketing tools (e.g. social media, email marketing platforms, Photoshop, CapCut, etc.) also an advantage.
• Proficient in Microsoft Excel.
• Excellent written and verbal communication skills.
• Highly organised with the ability to manage multiple tasks and priorities.
• Comfortable working independently and making proactive decisions.
• Strong attention to detail and accuracy in both admin and marketing tasks.
• A positive attitude and willingness to get involved in all aspects of the business.
• This is a full-time position and your own transport is essential due to our rural location.
We are offering a competitive salary which is negotiable, dependant on experience. Please drop us a message or email ([email protected]) with a cover letter and a copy of your CV. We are based near Hadlow, in Kent