19/10/2025
🐶 Client Story: Mello’s Journey 🐶
We’re grateful to share the story of Mello, a 1-year-old Cavalpoochon puppy who faced a tough health challenge and showed incredible resilience. Her owner shares:
“Our 1 year old Cavalpoochon puppy Mello woke up one morning and just didn't seem like herself. Within a few hours she had been sick, followed by projectile vomit and very bad diarrhea filled with blood. Of course it was a Sunday and our vet wasn't open, so we made a phone call straight to the Small Animal Hospital at the University of Glasgow.
The veterinary nurse was great on the phone, asked a number of questions about Mello and what had happened that morning and then suggested it would be best to have her looked at by one of the hospital vets.
We made our way up to the animal hospital, which was easy to find and such a nice building / reception area. It was the first time we had witnessed animal triage, which was refreshing, as it meant the animals that needed urgent care were seen first. Unfortunately we were chosen first, which is the one time in life you'd rather stay waiting.
The vet nurse was great, took note of all of Mello's vitals and symptoms. Before long, we were with the vet. The vet reviewed Mello's vitals and took a lot of time to understand Mello, what she's usually like, why today has been different, her routine, her diet, etc. In the end, the vet requested that she was admitted. Of course, when your sick pet is asked to be admitted to hospital, your heart sinks a little, but the staff at the hospital were great at explaining why they suggested this course of action and the process to follow.
We called around 10pm to check in on Mello and the staff gave us a good update as to how she was and what the plan was overnight. Unfortunately this was the start of a very bad gastro bug for Mello that lasted 6 weeks. A week after being in hospital, she took another dip, resulting in us calling the hospital at 4am for advice. Again, the person we spoke to was amazing, thorough and calming, exactly what is needed in these difficult times.
Very happy to report that she is back fighting fit, loving her park walks and chasing sticks. At least one of us hasn't noticed winter is coming. Thanks to all at the Small Animal Hospital for everything you do.”
We’re so pleased to hear Mello is back to her playful self. Thank you to her family for sharing this heartfelt journey 💙
UofG School of Biodiversity, One Health & Veterinary Medicine The University of Glasgow College of Medical, Veterinary & Life Sciences