13/05/2026
The glue that holds the practices together, celebrating our wonderful receptionist teams across Caterham, Merstham and Smallfield Pam, Lucy, Samantha, Wendy, Whendy, Charlie, Fran, Liz, Kate and Kirsty 🫶🏻😻🐶🐰
💙🐾 Happy National Receptionists Day! 🐾💙
This week, we’re celebrating the work of our incredible veterinary receptionists — the calm voices on the phone, the friendly faces at the front desk, and the people who keep our practices running smoothly every single day.
Often the first point of contact for our clients and teams, receptionists juggle appointment scheduling, client communication, emergency triage, administration, payments and so much more — all while showing empathy, professionalism and resilience, even in the most challenging moments.
They are organisers, communicators, problem solvers and team players. They support our vets and nurses, reassure worried clients, manage busy practice workflows and help ensure every pet gets the care they need, when they need it.
At CVS, we know that great patient care doesn’t start in the consult room — it starts at reception. That’s why we’re proud to support our reception teams with opportunities to connect, share experiences and feel valued as the essential professionals they are.
To all our veterinary receptionists across the group: thank you for your dedication, compassion and the huge difference you make every day. 💙
👏 If you work alongside an amazing receptionist, tag them or leave a message of thanks below — let’s make sure they feel the appreciation they truly deserve.
