Nibbles & Custard Pet Services

Nibbles & Custard Pet Services A bespoke pet care service based in Burwell, Cambridgeshire, providing loving and professional care for your Pets. Expertise. Why choose us?

Promoting happy and healthy tiny VIP'S with the highest welfare standards; care and advice always at the heart of what we do and love! The Tiny VIP Specialist: Bespoke Small Pet Care Service based in Burwell, Cambridgeshire. Advocacy. 5- Star Standards:

We provide a premium, specialist pet care service for those who understand that small animals aren't "low maintenance"-they are complex creatures

that deserve expert care. With 16+ years of professional experience and a lifetime of passion, we deliver a bespoke service tailored to the highest welfare standards you can find in the industry. With flexible options for you and your VIP! Promoting Happy and Healthy tiny VIP'S, with the Highest Welfare Standards, Care and Advice, is always at the Heart of what we do and love! While many generic pet services focus primarily on dogs, we dedicate our expertise to cats and small critters. Small animals such as rabbits and Guinea pigs require a level of knowledge that only comes from years of hands-on work and formal training. when you book with us, you aren't just getting a pet lover; you are getting a specialist who can:

-Identify Early illness: recognize subtle behavioural shifts and symptoms before they become a emergency. Alerting owners and contacting vets as and when needed.

-Administer Medication: experienced handling and administering of routine daily medications with minimal stress to your pet.

-Optimize Nutrition: Species-specific diet advice to promote longevity for your fury VIP.

-Prioritize Enrichment: we don't just "feed and leave." we dedicate time to playtime, social interaction, and mental stimulation. Our Premium Services:

- Bespoke Home Visits: Expert care in the comfort of your pet's own environment. Available in Burwell and Surrounding Villages.

-Small Pet Boarding (5-Star Rated): A boutique "home from home" experience. Strictly for small pets (no cats or dogs). these spots are highly sought after- advance booking for summer is recommended.

-Consultative Care: Free diet and husbandry advice included to every client that books with us, to help your pet thrive. Credentials you can Trust: Why pick us? We pride ourselves on being the gold standard for small animal care in the community:

-Experience: 25 years of ownership + 16 years of professional animal caring.

- 5 Star Rated by Clients

- DBS Checked and Insured

- Formal Training and Professional Experience Working with Small Animals- Specializing in Rabbits, Hedgehogs and Guinea Pigs. Including Work with Local Animal Rescues and Wildlife Parks.

- Meticulous Hygiene Standards

- Trained in Small Pet Nutrition

- Advocate For Education of Small Pets And Wildlife.

- Ambassador for Larger Spaces/Enclosures for Small Critters and Campaigning for Better Life’s for Small Pets.

- Unique Advice Service You Won’t Receive From Any Other Pet Service- Offering Guidance On Your Pet’s Diet and Daily Living as well as bonding advise and useful contacts.

- Experienced at administering medications

-Supporter of Rabbits Welfare Association UK

- Recommended Pet Service by Leading Vet Clinics in our area

- Photo/Video Updates to Give You Peace of Mind While You’re Away


We recognize that leaving your pet in someone else's care can be nerve-wracking. To help you relax and enjoy your time away, we treat every animal under our care as one of the family. Your pet's welfare is our number one priority, and we go the extra mile to keep you connected:
- Photo and Video Updates: High-Quality updates so you can see your pet is happy and settled.
-Tailored Frequency: updates sent as often as you request to suit your preference.

22/08/2026

Breaking News from our piggy reporters !!
The Question is, what was the news ? 🤔🤣🤣🤣😋

15/08/2026

Breakfast is served ❤️❤️🤣🤣🥹🥹

Important Summer Update: Protecting Your Small Pets From Heatstroke​As many of you know, I take the education aspect of ...
12/08/2026

Important Summer Update: Protecting Your Small Pets From Heatstroke

​As many of you know, I take the education aspect of small pet care very seriously. My goal is always to help improve owner knowledge so we can give our animals the best possible standard of living, especially since there is still so much misinformation out there regarding guinea pigs and rabbits.

​During this extreme heat—we are currently in the middle of the seventh heatwave to hit the UK so far this summer—I’ve felt deeply frustrated by some of the comments I've been receiving when advising that guinea pigs in outside hutches need to be brought inside or moved somewhere cooler. I've had remarks dismissed with: "Oh, well, guinea pigs are fine, aren't they? Because they're from Papua New Guinea."
​It is time to set the record straight and bust this myth once and for all.

​The Truth About Guinea Pig Origins & Temperature
​Where are they actually from? Guinea pigs do not hail from Papua New Guinea. They originate from the grassy plains and high-altitude microclimates of the Andes mountains, which are actually quite cool environments.

​The Safe Temperature Range: The ideal and safe ambient temperature range for a guinea pig is between 10°C and 26°C.

​Above 26°C: You need to actively take steps to keep them cool. While young and healthy guinea pigs might cope temporarily, monitoring is critical.

​Above 30°C (The Danger Zone): Once temperatures hit 30°C, all guinea pigs—no matter their health status—are at severe risk of heatstroke. At this point, leaving them in high temperatures is a massive, life-threatening risk.

I’ve heard from fellow pet carers, veterinary nurses, and vets that there has been a tragic spike this summer in small pets dying from heat-related causes. These deaths are in most cases avoidable, but occur due to a lack of awareness regarding safe temperature ranges or an unwillingness to make temporary living arrangements.

​Key Things to Remember
​Heat is Cumulative: Just because your guinea pigs survived one exceptionally hot day doesn't mean their bodies can keep handling it. Heat takes an exhausting, cumulative toll on their systems.
​They Can't Cool Themselves Easily: Unlike humans or dogs, neither guinea pigs nor rabbits can sweat, and guinea pigs cannot pant much either. This means they have virtually no natural built-in cooling mechanisms to combat high ambient temperatures. They might look "fine" sitting quietly, but they can actually be struggling immensely beneath the surface.

​It Moves Fast: Heatstroke in small pets can turn fatal so quickly that owners often don't even have time to reach a veterinary clinic.

​With extreme temperatures continuing (including forecasts reaching 34°C plus tomorrow), outside guinea pigs must be brought inside—into a cool outbuilding, a utility room, or a quiet indoor space where the ambient temperature remains significantly lower than direct outdoor heat.
​Monitor them closely every few hours on hot days, but do so quietly to avoid causing added stress.

​Please take the necessary measures to keep them cool. Protecting them is entirely in the hands of their owners.

08/08/2026

❤️❤️❤️🥹🥹

31/07/2026

Kitten Care 🥹🥹🥹🥹

Small Pet Heatwave Safety: Tips from Your Pet Sitter 🐾​We are officially in the middle of our fourth heatwave, and it’s ...
29/07/2026

Small Pet Heatwave Safety: Tips from Your Pet Sitter 🐾

​We are officially in the middle of our fourth heatwave, and it’s safe to say everyone is struggling! Looking after your beloved small pets during extreme heat is a massive priority for us to ensure they stay safe and comfortable.
​Here are a few crucial tips and reminders that might not always cross your mind when the temperature spikes:

​1. Fans, Air Con, and Temperature Control
​The Fan Trap: If you're using a standard fan in a hot room, you are often just circulating hot air around. Unless the room is fairly cool, a fan can actually make small pets worse, keep a thermostat in the room and monitor closely.
The 26°C Danger Zone: Guinea pigs and rabbits cannot sweat. Once temperatures hit 26°C and above, they are at high risk of heatstroke. Keep a close, calm eye on them.

​-Air Con Positioning: Air conditioning units are brilliant, but direct drafts can cause sneezing and sniffling. Never angle the unit directly at your pet. Instead, angle it slightly off so the cool air gradually circulates around the room.

​2. Pause Handling and Playtime
​I know households with young kids love interacting with their rabbits and guinea pigs. However, this is not the time for cuddles or playtime.
​Even if your pet usually loves being handled, it increases their heart rate. When they are already struggling to cope with the heat, extra handling pushes them past their limits. Please give children a break from petting until the weather cools down.

​3. Quick Ways to Cool Their Environment
​Porcelain Tiles: You can buy cheap porcelain or ceramic tiles (from DIY stores like Wickes). When fan air hits them, they stay lovely and cool, and your pet will love lying on them to draw heat away from their body.
​Frozen Bottles: Freeze bottles of water and place them next to your pet. Keep a rotation going so you always have a fresh one ready in the freezer to swap out as they defrost.

​4. The Iceberg Lettuce Truth (Hydration Over Rules!)
​There is a lot of mixed info online about iceberg lettuce. Normally, it shouldn’t be a staple part of a guinea pig’s diet because it has next to no nutritional value.
​However, during a heatwave, survival rules change! Hydration is the absolute number one priority. For a few days during a heatwave spike, it is completely fine to feed a small amount of iceberg lettuce mixed with celery, cucumber, and other lettuce—all dampened with a bit of water.
​Hydration is everything right now; get that wrong, and small pets can get very sick, very quickly.

​5. Travel and Vet Appointments
​Postpone Non-Urgent Vet Trips: Traveling in the heat is high-risk. If an appointment isn't urgent, please rearrange it.
​If You Must Travel: If you are heading away or have an unmovable trip, keep the environment strictly controlled. Move them straight from a cool, chilled room into a car with the air con running. Place them on the back seat (away from direct drafts), and transfer them directly into another cool environment to avoid dangerous heat spikes.
​Stay safe, keep hydrated, and reach out if you need any extra advice!

25/07/2026

Hammy routine, eat, sleep, run, repeat 🤣🤣🤣🥰

15/07/2026

"Contrary to popular opinion, it’s actually a good idea not to clear away bedding when it’s extremely hot. In fact, you should leave a big pile of hay in the corner where guinea pigs can burrow—this is often what you’ll see them do naturally. It helps to keep them cool because it is actually cooler under the layers of hay, which act as insulation, helping them to remain cool in hot weather and warm in cold weather, especially if you have a fan blowing over the top. So, don’t be tempted to take it away or pull your guinea pig out because you think they are getting too hot; let them stay under it!"

12/07/2026

Keeping pets cool at the moment is the name of the game

Address

Burwell
Burwell
CB25

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