22/05/2026
✨ Polite Reminder ✨
Hi everyone! Just a friendly reminder that we have a 24-hour cancellation policy for appointments. Unfortunately, no-shows and late cancellations will be charged the full appointment fee.
I truly don’t like charging these fees, but over the past few weeks we’ve had an increase in late cancellations. As a small business, it’s important for us to know if slots are available so we can offer them to other pets in need of care.
Thank you so much for your understanding and continued support—it really makes a difference for our furry clients! 🐾💙