Highcroft Veterinary Centre - Eastville

30/04/2026

Early May Bank Holiday 🌸

Please note we are closed on Monday the 4th of May for the bank holiday. We will be open from Tuesday as normal.

One of our other branches, Highcroft Veterinary Centre - Ashton, will be open from 9:00 to 17:00 🕖

If you have an emergency, please contact our hospital on 01275832410 📞

28/04/2026

Grass seeds 🌱❗

🔸 Grass seeds are small, pointy seeds attached to long grass stems and they can cause problems to dogs if they end up in their fur during walks 🐾

🔸 Unfortunately grass seeds have very sharp ends, so they can burrow down and pierce the skin, or travel into their ears

Here are some very useful tips on how to deal with grass seeds from Blue Cross, as well as signs that your pet may have a grass seed👇

https://www.bluecross.org.uk/advice/dog/health-and-injuries/grass-seeds-and-dogs

If you are seeing any of these signs, please give us a call 📞

28/04/2026

🐾 Love Animals? Love People? Join Our Team! 🐾
We’re hiring a Veterinary Receptionist at Highcroft Veterinary Centre – Shire Hampton (Bristol) and we’d love to meet you!
If you’re an organised, warm, people‑person who puts pets first, this could be the perfect role for you 💙

✨ The Role at a Glance📍 Based mainly at Shire Hampton, with some cover at Eastville & Ashton
📆 12‑month fixed‑term contract
⏰ 39.13 hours per week
📅 Monday–Friday + 1 in 4 Saturdays
💷 Salary aligned with National Minimum Wage

Monday, Wednesday and Friday to be based at our Shirehampton site, Tuesday to be based at our Eastville site
Saturdays to be based at either Shirehapton, Eastville and possibly our Ashton site when needed
There is a need for flexibility to cover all 3 sites when needed and the flexibility to cover 1 Bank Holiday per year

🐕 What You’ll Be Doing ?

• Welcoming clients (and their pets!) with a smile

•Manage Communication: Handle incoming calls and schedule appointments efficiently

•Inquiries Resolution: Respond to queries via phone, email,and in-person interactions with professionalism

•Client Reception: Greet and register new clients, ensuring a warm welcome
Insurance Management: Process and manage insurance forms adeptly

•Medication Distribution: Dispense medications as required

•Financial Transactions: Process payments accurately and efficiently

•Emotional Support: Provide empathy and understanding to clients during distressing times, while maintaining professionalism

•System Utilisation: Organise patients using the in-house system efficiently

•Inter-practice Communication: Liaise with veterinary practices to address patient needs and queries

•Debt and Refund Management: Make necessary phone calls regarding debts, belongings, and refunds

•Client Care: Above all, ensure that every client feels welcomed and valued at our practice

Why join CVS vets ?
✅ 5 weeks annual leave + bank holidays (pro rata)
✅ Staff discounts on vet care & pet supplies
✅ Employee Assistance Programme
✅ Clear Receptionist Career Pathway to grow and develop
✅ Supportive, inclusive workplace that truly values its people
With 500+ practices across the UK, CVS Vets is all about one thing: putting pets first 🐾

👀 Who We’re Looking For ?
• Reception experience (veterinary experience is a bonus!)
• Friendly, resilient & professional under pressure
• Confident communicator with a big heart
• Great with people, teamwork & systems

💬 Sound like you? Please click the link below to browse our career page . take the next step in a career you’ll feel good about—every single day.

https://www.cvsvets.com/careers

📌 Applicants must have the Right to Work in the UK (no visa sponsorship available)

Explore our veterinary career opportunities and learn how you can develop and expand your skills as a vet or nurse with us.

28/04/2026

⚠️ Important update regarding Animal Health Certificates (AHCs) ⚠️

Unfortunately, as of last Wednesday (April 22nd), the rules have changed for owners that currently live in the UK but have an EU pet passport for their dog, cat or ferret to travel to the EU. Please read below 👇

An EU pet passport, issued to, or held by a pet owner who is a resident in GB, will no longer be a valid document for travelling with pets from GB to the EU. This applies to those issued before the 22nd of April 2026 (as well as EU pet passports issued in an EU Member State or Northern Ireland).

We have been advised by the APHA that EU pet passports may now only be issued to owners whose main residence is within the European Union, and cannot be used by people who have holiday homes in the EU, or visit seasonally.

GB residents travelling to the EU with a pet dog, cat or ferret will need to obtain an Animal Health Certificate (AHC) for travel from 22 April 2026.

Please read through the information on the government website for further information:

https://www.gov.uk/government/news/new-eu-rules-for-pet-travel-for-gb-residents

If you have any questions about the process of booking in for an Animal Health Certificate, please give us a call 📞

We will do our best to accommodate you where we can, but please bear with us during this busy time.

The changes apply to non-commercial movements of dogs, cats and ferrets

01/04/2026

Easter Bank Holiday opening hours 🐣

Our opening hours over the Easter Bank Holiday weekend are as follows 👇

Friday 3rd April - CLOSED
Saturday 4th April - open 8:30 - 12:30
Sunday 5th April - CLOSED
Monday 6th April - CLOSED

Please note the opening hours one of our other branches, Highcroft Veterinary Centre - Ashton 🕖:

Friday 3rd April - Open 9:00 - 17:00
Saturday 4th April - Open 8:30 - 12:30
Sunday 5th April - Open 9:00 - 17:00
Monday 6th April - Open 9:00 - 17:00

If you have an emergency, please contact our hospital on 01275832410 📞

01/04/2026

Is your pet’s vaccine overdue? 🩺

Join our vaccine catch-up campaign and we’ll cover the cost of the second of their two vaccinations! 🐶🐱

Vaccinations are an important part of building up your pet’s immune system to keep them safe from serious infectious diseases 🐾

Vaccination appointments also always include a full clinical examination, so are a great opportunity to make sure your pet is in the best health possible ❤️

Call us on 01179519048 and our reception team will advise you of the next available appointment and answer any questions you may have 📞

31/03/2026

Is your pet afraid of the sound of fireworks? 😥🎆

Fortunately, there is plenty of time in between now and firework season to effectively desensitise them (get them used) to the sound, doing so very gradually 🐾

🔷 Start planning now

🐾 The sooner you start preparation the better

🐾 The majority of sound phobias can be treated with patience and hard work

🐾 A good place to start is to try and desensitise your pet to the sounds of fireworks, by playing recordings of them at a volume that is barely audible. If they are paying no attention to it, the volume should be very gradually increased, as long as they are tolerating the higher volume

🐾 This process can take weeks/months, so should be started as soon as possible

Here is a link to some free firework sounds from Dogs Trust 👇

https://soundcloud.com/dogstrust/sets/sound-therapy-sounds-scary

If you are experiencing noise reactivity problems with your pet, they will likely benefit from seeing a Certified Clinical Animal Behaviourist. If you have any questions about this, don't hesitate to ask your vet 🩺

Here is another useful resources with some tips on how to minimise your pet's stress during fireworks:

https://fabclinicians.org/wp-content/uploads/2020/10/Fireworks-2020-Oct.pdf

Our friendly team of vets and nurses are happy to offer more information and signpost you in the right direction, just give us a call to book an appointment! 📞❤

25/12/2025

🎁🎄Merry Christmas everyone!! 🎄🎁

We wish you and your pets a season filled with love, joy, and paw-sitive moments! 🐶🐱🎅

We’d also like to take this opportunity to thank you all so much for your kind words, cards and special treats over the last few weeks ❤️🍫🍪

We love taking care of all of your pets, and we’re so lucky to have such supportive clients 🥰

Remember to keep your pets safe during the festivities, watch out for chocolate, tinsel, and other holiday hazards! 🎄✨

Merry Christmas and a Happy New Year! 🎉🐾

22/12/2025

If you are visiting friends or family and staying for any length of time, it’s always wise to find out first whether your dog will be welcome. Ask if there will be any other dogs or cats there and also whether there will be any small children. Only take your dog if you know you can keep them safe in someone else’s house.For more information on safe travel with your furry friends, please visit: https://www.cvsvets.com/health/travelling-with-your-pet