Millar Equine Vets

23/04/2025

Morning all, unfortunately we are dealing with lots of out-of-hours emergencies at the moment.

Don’t forgot that if you need to contact us between the hours of 5pm-8:30am or at the weekend, you need to CALL our practice line (07534531069) to speak to our on-call vet.

This number is not always a direct line to Grace so please do not call through WhatsApp, text or email in the event of an emergency. We’ve tried to simplify it as much as possible so we can get out on the road to you as soon as we can.

Unfortunately, we have had unregistered clients calling our out-of-hours team claiming to be registered to get an emergency appointment. Our team will have access to our database to prevent this from happening from now on. The same applies for bad debtors and in such cases, a significant deposit will need to be paid up front to stop us getting bitten by these people. We are a small business and cannot afford to be left with the bill.

⭐ As always, thank you to our wonderful clients who keep us out doing what we love and providing you all with a fantastic service⭐️

27/02/2025

Finally a good day to work outdoors🤩

18/02/2025

🌟Welcome to all of our new clients and their lovely horses, ponies and donkeys!🌟

We’ve had a huge influx of new clients in the last couple of months and are so excited to get to know you all.

With now over 1200 horses, ponies and donkeys registered, I feel that the business is financially secure enough to end our relationship with those who have taken advantage of the fact that we are a small business.

A select few clients will receive a termination of services letter next week, or CCJs for outstanding invoices dating back several months.
The clients being asked to leave are those that have repeatedly paid their invoices late (well outside the 14 day terms), set up payment plans and then not made the monthly payments on time, or been rude or disrespectful to our staff.

The relationship we have with our clients is based on trust and if we feel that our trust has been repeatedly broken, we will no longer look after you.

Thanks as always to the vast majority of our wonderful clients who make it a genuine pleasure to go to work each day!🦄

15/02/2025

Morning all,

As we approach our 2️⃣ year anniversary, I wanted to take the opportunity to thank all of our lovely clients for their ongoing support.

We are so lucky to have such a fantastic client base! Most of the time I don’t feel as though I’m working, just catching up with friends and their horses over a cup of tea☕️

Running a business is a huge challenge and an opportunity I never thought I’d have. I’m very grateful to all of the clients and horses who have made this possible and wanted to reflect upon what makes Millar Equine Vets so special.

⭐️ Independently owned small business - one of very few, and will stay that way!

⭐️ Low staff turnover - or no staff turnover! We’re a small, dedicated team who know your horses inside and out - literally!
I can see one of my clients in a restaurant and know their full name, their horse’s names, ages, breeds, medical history, even postcode(!) as I have a terrible sense of direction(🤣) off by heart.

⭐️ Fair costs of services - we don’t aim to be a ‘cheap’ veterinary practice. We know the excellent standards of care that we provide, however we are fair and reasonable. We provide an Equine Health scheme to spread the cost of routine treatments for those who prefer to pay monthly.

⭐️ Owned and run by a horse owner🦄 Who will wave frantically at you in a warmup arena, possibly going by very quickly on a giant white horse. Equally likely to be found face down in the mud having been pulled over by a small feral Shetland👹

⭐️ Excellent clinical care🩺 We work tirelessly to provide your horses, ponies and donkeys with the most up-to-date, evidence based veterinary care.

Whether it’s supporting you through the loss of a dear friend, celebrating with you over the wins (however large or small they may be) or just surviving winter with someone who understands, Millar Equine Vets is here for all of your veterinary needs.

If you’d like to register with us, please email us at [email protected] 😊

Grace x

29/01/2025

Morning all!
Just a reminder to call us (07534531069) if you need to speak with a vet after hours or at the weekend. Your call will be forwarded to the vet on duty at that time. Messages are responded to during working hours and the call will not be forwarded if you call through WhatsApp❗️

Thank you,

Grace x

14/01/2025

Nurse Chip keeping a very close eye on his big brother who was sedated this morning🥺
It’s dental central at Millar Equine Vets this week with 18 dentals booked in🦷🪥

02/01/2025

Happy New Year to all of our wonderful clients, horses and donkeys!🐴🐴🐴

The business grew from strength to strength last year and although running a small business can be challenging at times, I wouldn’t change it!
There will be a few small changes this year, we’ve been running for 18 months now and I’m starting to get more of an idea of what works really well and what could be better managed.

The first change is that we are leaving the payment plans in 2024. If you already have a payment plan set up, this will be honoured, however any new treatment from 2nd Jan 2025 onwards will need to be paid for as standard, in the 14 days after invoicing.

Unfortunately we had far too many people who only made the first payment before disappearing and having to be chased multiple times. As I am a small business, this money then disappears directly from me as all of our outgoings still have to be paid for. I work very hard and deserve to not have to pick up the bill for multiple other horses’ care. I think it’s important to note that all of these payment plans were set up for fairly routine appointments, carried out during working hours. They were not emergencies. Please do not book routine appointments if you cannot afford to pay for it - I don’t want to become the sort of practice that takes payment over the phone before coming to see patients!

Most of our clients are absolutely brilliant, you’ve kept Millar Equine Vets alive and growing and I’m so grateful for that.

Wishing all a happy and healthy 2025💫
A very soggy Vinnie pictured on New Years Day🦄

24/12/2024

Merry Christmas to all of our wonderful clients🎄
Thank you for a brilliant year and for all the lovely cards and presents! A personal favourite was this gorgeous portrait of Hollie Mai Farr’s gang🥰
If you need me, I am on call for the whole Christmas period - 07534531069.
Hopefully see you all next year!🥳
Grace x

02/12/2024

Millar Equine Vets is 1️⃣8️⃣ months old!🎈

To celebrate, we’re offering a 20% discount on all vaccinations administered in the next two weeks.

Offer ends 13th December 2024. Equine influenza +/- tetanus vaccines only.

To book, please text/whatsapp us on 07534531069😃

23/10/2024

01/10/2024

Evening all😊
This is a difficult post for me to write and does not apply to the majority of my clients. It is a privilege to work with such lovely people and wonderful horses, ponies and donkeys.

However, we have a large number of outstanding invoices at this present time. We are small team of excellent vets and the care we provide is second to none. The service you will receive at Millar Equine Vets is first class, every time. We are proudly independent and a small business.

We allow clients to have accounts as we understand that often with horses, accidents can happen at the least convenient times and I have always agreed for clients to have payment plans when needed.

Unfortunately, this kind gesture has been taken advantage of and it is no longer acceptable. With over 1000 horses now registered, I do not have time to chase and chase outstanding invoices.

From today (01/10/24), Millar Equine Vets will not be attending clients who have outstanding invoices from before the previous 30 days.

I know that my practice provides what equestrians ask for, a one to one relationship with a kind and caring vet at an affordable cost.
We know our value and we ask that you respect that.

If you have outstanding invoices with us, please settle these as soon as possible or contact me to set up a payment plan.

Many thanks,
Grace🦄

14/05/2024

Evening everyone!

Just a polite reminder to please call us in the event of an emergency or if a visit is required out-of-hours. You will either speak with me on the phone or you’ll hear a voicemail directing you to the on-call vet😃

We ask that you text/WhatsApp/email us to book in routine appointments but please call if you need urgent assistance!

Our contact number is 07534531069.
Normal working hours are 9am-5pm, Monday to Friday.

29/04/2024

Morning everyone!

Thank you so much to everybody who sent me well wishes following my untimely dismount from a certain pair of grey ears👇🏻

Thankfully I’m now fully recovered and have just had a wonderful weekend away with the horses for my birthday at Stockham Farm Exmoor☁️🌱

Please note that worm egg counts are now due🪱 If you haven’t already, collect a small sample and either drop it to us in Herriard Park or put it somewhere safe at your yard and we’ll collect it when passing.

See you soon, Grace 😃

15/04/2024

Morning everyone, unfortunately I had a nasty fall over the weekend and I’m now dealing with concussion.

We are open as normal but I am struggling to read and reply to messages. Any non-urgent queries will be sorted tomorrow, if you have any immediate concerns, please give me a call on 07534531069 to chat it through😊

Grace x

28/03/2024

One of my favourite patients having her hocks medicated with Arthramid this week.
Arthramid is a relatively new treatment that helps restore joint function and movement. It is a hydrogel and does not contain steroid, therefore making it suitable for laminitis-prone patients.

20/03/2024

Huge congratulations to our lovely client Emily Ivins with Ketcher B (Max) on their first international win at Addington CDI in the Inter I freestyle🤩🥇
Ketcher B Licensed Dressage Stallion

19/03/2024

All of this wet weather has resulted in a huge increase in the number of hoof abscesses we’re seeing🤕
This patient is feeling much better after treatment - an impressive amount of pus to come out of such a little hoof!

16/01/2024

January is looking a lot like this!
We are so thrilled with how seriously our clients take their horses’ teeth🦷🪥

We’ve had a fair few extractions, fractures and cavities so far this year already, highlighting the need for regular check ups. It’s surprising how often dental pain goes unchecked - our horses will continue to eat regardless!

If you’d like to book your horse, pony or donkey in for routine dentistry, please contact us on 07534531069 or email us at [email protected]

Don’t forget that annual routine dentals are covered in our Equine Health Scheme for just £14.99 per month 😁