28/02/2025
🚫The salon will be CLOSED and I will be unavailable from March 20th - April 3rd.
Online booking will still be accessible but appointments will be left "Pending" until my return.
Just a friendly reminder that I am open but not active on this page often, my time is spent in the salon doing what I love, and with my family ❤️
If you are looking for an appointment my online booking is convenient and available to anyone any time.
*This is the ONLY way to book services with me*
I am extremely busy at the salon and in my personal life. My prices and schedule are set according to service times. I simply don't have time to answer inquiries or input client profiles when I am at work. At the end of my work day, I want to go home to spend time with my family. When I leave the salon I leave my work there.
There are many avenues in which I am contacted for appointments, here are the most common:
-Text messages
-Calls
-Facebook messenger
-Notes left in my salon door
-Notes left on my car windshield
-Notes left at my personal residence
-Showing up to at salon while I am working
-Showing up at the salon to book an appointment when I am working disrupts my day and is a safety concern for pets in my care.
-Leaving me notes or voicemails and filling up my inboxes makes me cry, it's crippling. If you want to know why I will foreward you to my psychologist.
-Calling 2-7 times a day will not make me answer my phone. (My voicemail explains it is not monitored and the only way to book is through square).
Not wanting to book online is perfectly fine. But, expecting me to change my business operations is not. I often get told "I don't do technology" or "It wanted my credit card I was scared". That is a personal problem, not mine. I don't favor technology either, but I use it because I need to. If you want an intimate or in person booking experience find someone who can offer that.
I am only one person, I have tried to accommodate every request from many different avenues, and every single time I FAIL. And when I fail my reputation becomes - "She doesn't answer her phone" or "good luck getting ahold of her".
I have been burnt out many times, and I've almost forfeited my career over communications that I couldn't manage. I know it may sound bizarre that a business owner refuses to answer a message or a phone call, I get it, I am bizarre... I cannot be available 24/7 and I don't have the time to micro manage clientele. I pay for my square services and it is much cheaper than the time it takes to book everyone myself. I save an average of 10 working hours per month by offering online self serve booking. It helps to keep my operating costs lower and to keep a manageable, healthy work/life balance.
I value and appreciate every single client I have, and I work very hard to provide the best care and experience to everyone and their pets. Square is the one and only way for me to successfully and efficiently manage my business - I don't know how else to communicate this.
There is an informative post pinned at the top of this page that outlines my schedule, online booking, and how to communicate with me directly through square if you are unsure.
✌️& ❤️
- Virginia
