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Monday 9am - 4pm Tuesday 9am - 4pm Wednesday 9am - 4pm Thursday 9am - 4pm

Boundary Diamond Pets

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Canada
Port Coquitlam, BC
Boundary Diamond Pets

Message me for availability and pricing I absolutely love my job as a technician and wish to spread knowledge and guidance to all of my clients.

Pet-sitting, house-sitting, farm-sitting, nail trims, grooming, training and behaviour aid, assistance with administrating medications - no matter your pet needs, I can help! I have been working in the veterinary field since 2015, and in that time I have become a certified technician working in general practice and emergency care. I treat every animal as if they were my own, and am very good at lo

w-stress handling and care. I am proficient in many areas and if there is a service you require that isn't listed please feel free to reach out to me.

10/31/2024

Happy Halloween!

From chocolate to fireworks, costumes and strangers, your pets have a lot to deal with during spooky season! Keep your pets safe this Halloween by considering the following:

-Make sure any costumes or makeup that you use on your pets are animal safe. Candy isn't the only thing that pets like to eat!
-If you are bringing your dog trick or treating with you, get them used to masks, gloves, costumes, and strangers ahead of time.
-Just like with kids, make sure your pet is visible in their costume.
-Cats, especially black cats, should be kept indoors during spooky season. Unfortunately violence against cats increases exponentially during this time.
-Keep your treats away from your pets. Remember chocolate, raisins, and macadamia nuts are highly toxic to dogs. For more information on each of these toxicities please see our posts from last year.
-Fireworks are very common. If your pets are sensitive to loud noises please take extra precautions such as having a dedicated person stay with the animals, having high value treats as a distraction, or use calming items such as thunder shirts or pheromone sprays and diffusers.
-If you are handing out candy, ensure your pets won't be able to sneak out the door if they get spooked. Setting up a tranquil space away from the door such as a bedroom or bathroom can help pets feel less anxious.

Stay safe and have a very happy Halloween!

10/30/2024

"Why Won't You Just Hold Them Down?" - Let's talk about "Fear Free" and why it's the most valuable approach in medicine.

Why do we care so much if pets experience stress during veterinary visits?
1. Improved Physical Health: Stress and fear can have physiological effects on animals, such as increased heart rate, elevated blood pressure, and compromised immune function. By minimizing these stress responses, pets are more likely to maintain a healthier physical state.
2. Accurate Diagnosis: When animals are stressed, it can be difficult to perform accurate examinations and assessments. Fear and anxiety may cause pets to exhibit defensive or aggressive behaviors, making it challenging to conduct thorough examinations. By creating a fear-free environment, we can more effectively evaluate your pet.
3. Enhanced Trust and Bonding: Veterinary visits can be stressful for pets, which may
lead to a breakdown in trust and a negative association with medical care. Fear-free
practices prioritize creating positive experiences. Reducing stress helps maintain trust
between the pet, owner, and veterinary team, fostering stronger bonds and facilitating future visits.

Implementing behavioral modifications is a key aspect of the fear-free approach. These modifications help address fear and anxiety in animals, allowing them to navigate veterinary experiences more comfortably. Some common strategies include:
1. Gentle Handling: Using gentle and non-restraint-based handling techniques, such as positive reinforcement and desensitization, helps alleviate fear and stress during
examinations and procedures.
2. Environmental Enrichment: Providing a calming environment with appropriate stimuli, such as soothing music, pheromone diffusers, and comfortable bedding, can help reduce anxiety in pets.
3. Pre-Visit Conditioning: Introducing pets to veterinary experiences in a controlled
manner, outside of actual appointments, helps familiarize them with the sights, sounds, and smells associated with the clinic environment, reducing stress during future visits.

What kind of training do you do at home now with your pets to help prepare them for stressful situations? Is your vet fear-free certified? Please share your experiences!

10/28/2024

✨🚨NEW SERVICE ANNOUNCEMENT!🚨✨

Felix and Fido have heard your wishes, and I am now able to book appointments for you to eliminate any troubles you may be having with the website! All you need to provide is your email, your pet's name and species, and what services you'd like. From there we can book a date and time that works for both of us, and you don't need to worry about navigating the website at all.

Message me to set up an appointment today!

10/23/2024

Navigating Felix and Fido Bookings!

Hi everyone, I've had some questions regarding setting up appointments through Felix and Fido, so I thought I would make this guide so it is as easy as possible.

1) You will need to make a Felix and Fido account. It's totally free to sign up, and then you will be able to see all the services provided by myself and other technicians in the area and beyond! (PSST! This means if you are ever on vacation you can still find technicians in your area for a quick consultation if you have a veterinary emergency on the road!)
2) You can search for technicians by location or by name. My profile will be found in Grand Forks under Heather Diamond
3) Once you have found my profile, you will be able to read my bio, see my availability, and book services.
4) You pay the platform upfront, but I am not paid until after services are rendered. If for any reason you need to cancel or reschedule, your money is directly refunded through the platform.
5) Don't forget to use the discount code FTIJ8F6 for 15% off!

Attached are some sample pictures of my profile, services, and prices. If you have a need but aren't sure what to book, just shoot me a message and we will figure it out together! You can also book a "Meet & Greet" visit for just $15 so we can get to know each other and decide what services you may need going forward.

Thanks everyone! Happy Booking!

10/22/2024

Good morning everyone! As it's been a while I thought I would re-introduce myself. My name is Heather Diamond and I have been working in veterinary medicine since 2015. Some of you may remember me from my time working with Dr Carole Scholz, where I started way back when!
Since then, I have gone to school to become a registered veterinary technician and graduated in 2020. From 2020-2022 I worked in Kelowna at Fairfield Animal Hospital - a 24/7/365 clinic where everyday I learned something new.
After getting married in 2021, it was time to stop travelling so much for work and come home to Grand Forks, where we have since started a family. Grand Forks is my home and I am very happy to be back and working again.

While most of my experience is with cats and dogs, I do have some large animal/livestock experience, and am always ready and willing to take on new challenges and learn about new species. I will always be upfront with you if I need to do more homework before consulting you, or if your problem needs the direction of a veterinarian instead.

I am very proudly practicing low stress medicine. This means that we may not always get the treatment done in one visit, but instead will work with your pets at their pace so that everyone is safe and as stress free as possible.

Feel free to message me with any questions or concerns you may have! I am available for phone consultations and meet & greets Monday-Thursday 9am-4pm.

Looking forward to working with you!

10/16/2024

Hello everyone! We're back!

After a long hiatus after having my son, I am once again accepting new clients through my Felix and Fido dashboard! My services have expanded and I am now able to provide virtual vet appointments (where I come to your home, assess your pet, and connect to a veterinarian online for diagnosis and a treatment plan) as well as so much more.

As an added bonus, the first 100 people to book an appointment with me will receive a 15% discount using the following discount code: FTIJ8F6

Check out my dashboard and book your next appointment today!

01/05/2023

Hello everyone! I hope you all had a wonderful holiday season.

Just a reminder to book in advance if you would like any pet or house-sitting services - spring and summer are already booking up!

Also a quick reminder of the other services I provide, such as dog walking, nail trims, a**l gland expression, bandage changes, medication administration and so much more.

For a full list of services, you can click on the "Services" tab in my profile, or you can visit my page with Felix and Fido at

11/02/2022

Hey Grand Forks! Something awesome has arrived. I have partnered with Felix and Fido, which is a home care service for pets! What does that mean? It means that services can now be performed in the comfort of your own home. Medication assistance, wound management, suture removals, and SO MUCH MORE!
Click the link below to find out what all is offered and book an appointment today 🐶🐱🐰🐭🐴🐑🐄🐾

10/26/2022

Hello everyone!
Just popping on here to let you know that my laptop has been on the fritz and I do not know exactly if I'll be able to fix it. Although I have the business app on my phone, the notifications are NOT reliable. If you have any inquests or questions please email, call, or text for the next few weeks. Thank you! Sorry for any delayed responses recently or missed messages!
-Heather

09/02/2022

There are many reasons for pets to get a UTI, but most often there is no way to tell how exactly it has occurred. The most common reasons is that the pet is not grooming itself properly (or unable to groom themselves at all due to mobility issues or obesity) or living in an environment where it is unable to be clean. Belly bands and diapers also contribute to bladder infections if they are not changed frequently enough.

Pets that have a urinary tract infection usually present in the following ways:
-Increased frequency and urgency of urination (lots of small pees outside/on walks or constantly in and out of the litterbox)
-Change in volume of urine produced
-Malodourous urine
-Discoloured, dark, or bloody urine
-Urinating in strange areas (Dogs going inside the house, cat's outside their litterbox)
-Vocalizing during urination or straining to urinate
-Pacing or showing signs of aggression/agitation

Just as they are in humans, UTI's are extremely uncomfortable and often painful in our furry friends. They will sometimes become lethargic, inappetent, or aggressive due to this.

If you believe your pet may be experiencing a UTI, schedule an appointment with your veterinarian to have your pet examined. DO NOT ALLOW YOUR PET TO URINATE PRIOR TO THE APPOINTMENT. To conclusively say if your pet has a UTI (and not something more serious like a urinary blockage or diabetes) they will need to run a urinalysis. This will tell the doctor what kind of infection your pet has and dictate treatment.
To prevent your pet from urinating prior to the appointment:
-Do not allow them outdoors or take them for a walk for at least 2 hours prior to the appointment
-Remove litterbox and keep your pet in a small area with no rugs or laundry (if you put them in the bathroom, plug the sink and shower drain)
-Carry small dogs into the clinic when you arrive for your appointment

A sample collected by the veterinary staff via cystocentesis will always give you the most accurate results as there will be no external bacteria or debris in the sample. If you'd like to collect a sample at home, ask the veterinary staff for a sterile collection kit. (Also available for cats!)

09/01/2022

Ear infections part 2/2

Ear infections are incredibly common, and most often do not come with a lot of complications. If an ear infection is left untreated, or medications or tinctures are used that were not provided by your veterinarian, you may risk further issues.

Often we hear about people using baby oil, tea tree oil, turmeric, or Vaseline in their pets' ears. None of these things will prevent or cure an ear infection, and actually have a greater chance of making things much worse. Do not use anything in your pets' ears that was not provided by your veterinarian for this specific specific infection. Even leftover medications can pose problems if you use the wrong medication or it has been opened for a long time. Even medication can harbour bacteria if it has been open for too long. Liquid medications like we use in the ears has a much faster expiration date than capsules or tablets, as the likelihood of bacteria getting into the bottle and reproducing is much higher.

So what do they do for ear infections?
-The veterinarian will examine your dog's ears using the otoscope to determine the amount of build-up and inflammation in the ca**l, and to ensure the eardrum is still intact. If there is an extraordinary amount of build-up and inflammation, they will need to clean the ears prior to giving any medication. Sometimes this involves needing to sedate your pet and flush their ears with saline or pluck fur that is contributing to the build-up. (More common in curly haired breeds like poodles)

You will often be prescribed a topical antibiotic as well as a cleaner to take home. Using the cleaner PRIOR to giving the medication is key. If you do it the other way, you will be cleaning out the medication as well.

In extremely rare cases with chronic inflammation, the ear ca**l can swell up and close entirely. This happens most often in pets with allergies, pets that have never had any medical treatment, or have other underlying health conditions. If medications are unsuccessful, a "Total Ear Ca**l Ablation" can be preformed. This surgery is a last resort as it removes the ear ca**l entirely and the pet will be permanently deaf.

08/31/2022

Ear infections part 1/2

Today we're diving into ear infections!
Ear infections are extremely common in dogs and cats, but luckily they are very treatable and rarely have complications.

Dogs with pendulous ears (floppy ears) are the most prone to ear infections, as it is very easy for bacteria and yeast to grow in the warm, dark, moist environment. Dogs with erect ears suffer less frequent ear infections as it is easier for them to clean, there is more natural light, and dirt and debris are less likely to get trapped in them. Cats have the least amount of ear infections as they groom themselves much more frequently than dogs.

Dogs who swim a lot or swim underwater are also high risk for ear infections, as all that moisture provides an excellent breeding ground for bacteria and yeast. If your dog is a prolific swimmer and prone to ear infections, it is a good idea to clean their ears with a drying cleaner after each swim. These cleaners can be purchased over the counter at your veterinary office.

Symptoms of ear infections are:
-Head shaking (consistently)
-Ear scratching
-Ear pain/unwilling to be pet on the head
-Head tilt or circling
-Disorientation or using furniture/walls to balance
-Malodourous ears (usually smells like wet bread)
-Discharge from the ears

Dog and cat ear ca**ls are L shaped, so it isn't possible to see the eardrum without a special tool known as an otoscope. Because of this L shape, an infection can be brewing for a long time before you see any exterior signs like build-up or discharge.

Other reasons why your pet may experience an ear infection is external parasites. Most external parasites can not be transmitted to people, but they can be transmitted from dog to dog, and occasionally between cats and dogs.

The last reason your pet may be experiencing chronic ear infections is allergies. Allergies in pets often first present as chronic pruritus (itchiness) in their ears, in-between their toes, and their uro-genital region. Ear infections are common as the pet brings bacteria from its feet into its ears while scratching. If your pet is chronically itchy, it is most likely due to allergies.

Address

PO Box 2896
Port Coquitlam, BC
V0H1H0

Opening Hours

Monday	9am - 4pm
Tuesday	9am - 4pm
Wednesday	9am - 4pm
Thursday	9am - 4pm

Website

https://felixandfido.org/v2/#/rvt-profile

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