Haze and Hank Designs

05/25/2025

It's with great sadness that I make a permanent post about this (instead of weekly stories) to get the word out. Unfortunately, we will be closed down atleast for the summer and we will re-evaluate after that.

The last Canada Post strike created a lot of stress that included paying out of pocket for alternative shipping companies, meeting up with people in person (some who ghosted and left me with wasting days and gas), paying out refunds that were not required but bullied out and dealing with some incredibly nasty behaviour from customers that have unfortunately beaten down the passion of this business.

Adding in a lot of personal and health struggles and now another potential strike happening has made it impossible to maintain quick turnarounds and efficiency so Haze and Hank Designs will be closing its doors for the next while to regroup and gather the passion again.

In the past couple weeks I have had a few orders return back to me and they will be re-sent via Purolator as well as a few large orders I have left to send out, to avoid any disruption Canada Post may cause if a strike occurs.

A massive thank you to all our customers over the years - it has been amazing to see hundreds of photos sent of the charms, tags and bracelets in use and loved!
Good luck at shows, good luck achieving personal goals in & out of the saddle and I hope everyone enjoys an absolutely beautiful summer ☀️

03/29/2025

Outstanding orders are caught up and heading this week!

In celebration, we're having a charm sale!

✨️Buy four charms ($5 each), get the fifth free✨️

Sale will be on from March 29th until April 12th

All orders are sent via lettermail unless requested otherwise

Want to do a barn order of charms? We will honour the free charm for every 4 charms ordered
[Ex. if you buy 8 charms, get 2 additional for free]
* Quantities of some charms may be limited

02/19/2025

How cute is this?

Winter is in full affect - so take advantage of our snow sale and add some custom tags to your collection!

02/14/2025

For a little extra treat - how about a giveaway?!

All you have to do is make sure you like this post, tag three friends and share this in your stories!

Giveaway ends February 16th at 10pm - winner will be announced Monday morning!

🔸️Please make sure you follow us!

Giveaway open to Canadian residents/addresses only

02/12/2025

For clarity during these stressful times, we would just like to be transparent for those would wish to support canadian businesses.

All our current metal blanks are sources from canadian companies both in Ontario and BC. Our specialty blanks (pineapple, cow skull, mustache, etc) are from an American business previously but are not being restocked.
97 of our 113 stamps are sourced from Canadian and European businesses.
All our hardware - from split rings to lobster claws are sourced from Canadian businesses both in Ontario and New Brunswick.
Our special oil based markers used for colour fill are made/manufactured in Canada as well.

We do our absolute best to keep products sourced from Canadian businesses. Keep an eye on our stories over the next couple weeks as we post other local canadian businesses we feel you should be checking out!

02/12/2025

01/31/2025

Part Two!

01/31/2025

Part One of the arrival of some new charms!
Limited quantities on some.

All our charms are $5/each, excluding alcohol charms which are $10 each

01/30/2025

This is my newest favourite tag with a flower border 😍

01/29/2025

Double sided funny dog tag for a gassy little bulldog!

01/26/2025

While I have had shipping info in my highlights since 2021, I realize things can be missed and a page refresh is always a great thing. Due to a lot of the struggles that have happened due to the postal strike and its backlog - I have unfortunately dealt with some frustrating situations. That being said, I have re-done one of my FAQ pages on shipping inquiries moving forward.

While I am at a 2-3 week turnaround currently (meaning 2-3 weeks before ready to ship, and does NOT include shipping time), I am working hard to get things back down to a 1-2 week turnaround as I previously had.

I have always had tracked delivery as an available option but at the expense of $14 - please see highlights over the years and through the years I have experienced a constant disinterest in that price point and customers frequently choose the much cheaper, but untracked, option for $2. And that's absolutely okay! I strive to be able to provide affordable, custom items for everyone in a reasonable budget. As mentioned in the policy though, once the package leaves my hands (via lettermail) I no longer have any control over its location or speed of delivery. I have had lettermail arrive in 3 business days and I've had it arrive a month later.

It is also up to you to please ensure that the correct address is given - that includes making sure PO Boxes or Unit numbers are added, as examples. There has been times that my local post office has been able to catch an error but it is not guarantee.

As always, if you have any questions or concerns please do not hesitate to send a DM.