13/06/2026
🐾UPDATED SATURDAY APPOINTMENT POLICY🐾
There have been a few adjustments to the appointment policy to help keep our Saturday grooming as smooth as possible.
🐾 A 50% advance payment is required to confirm all grooming appointment requested for Saturdays.
🐾 Appointment slots will be held once confirmed
🐾 The remaining balance is payable after the service is completed.
🐾 If matted, knotted or dreaded there will be an additional fee of $10 applied depending on the amount of shedding.
🐾 If your dogs has fleas or ticks we recommend giving them a nexguard pill three days prior to their grooming appointment.
🐾 If fleas or ticks are found during the appointment kindly note half deposit won’t be refunded.
🐾 Please arrive on time for your scheduled appointment
Late arrivals may require re-scheduling
🐾 All vaccinations should be up to date. Puppies will be required to have the full three vaccinations before booking an appointment.
🐾CANCELATION & RESCHEDULING🐾
🐾 Advance payments will be refundable or transferable if cancellation or rescheduling is made at least 24hours in advance in the morning.
🐾No-shows or late cancellation may not be refundable.
🐾 After 15 minutes the appointment may be cancel or a $20 fee will be needed to proceed.
P.s. please note if we proceed we won't be able to give a time frame on hand as to when the pup will finish.
🐾 Pre-booking is recommended to secure your appointment on Saturdays.
🐾 Grooming session takes one hour and forty five minutes (1hr 45min)
Thank you for your understanding and cooperation. We look forward to caring for your fur babies 🐾