06/05/2025
Unfortunately we have had some issues with payment and vaccination policy as of late, we now need to make this post as we have had to make a couple changes to the way we run our business.
Payments:
Payments will be due for everyone at the end of their groom. This will not be negotiable. Previously we have been lenient with payment being made the night of, the next day, before the next groom or at the end of the week. Unfortunately, this has proven in myself chasing payments up which I do not feel comfortable doing as we are all feeling the pinch of the cost of living. We understand that grooming can be on the expensive side for some, we are flexible to your dogs needs and yours also. We can provide tools and tips to maintaining your dogs coat at home to stretch out the length between grooms.
Vaccinations:
We require all clients to be fully vaccinated unless medically not required in which case we ask forr a certification from your vet stating this. This is something we will not budge on; we do however respect your right to choose whether to vaccinate your dog or not. Upon your first/next visit with us we will require proof of vaccination, if proof of vaccination is not presented in some way, we will not take your dog back for grooming. This will come strictly into effect as of the 1/6/2025 and we will be lenient while our existing clients learn our new policy.
The minimum age we take puppies in for grooming is 12 weeks as this is when they usually have their second vaccination. This is also per the Dogs SA rules for Exhibitions of puppies which is what we live by. Vaccinations also take between 1-2 weeks to fully take effect.
ALL our personal dogs are up to date with vaccinations and will continue to be so. We have clients that are coming from as far as Gawler, Goolwa, Victor Harbour, and everything in between. Some are coming from areas that Parvo Virus is frequent and to protect your dogs from these vaccinations are required. Please be understanding of why we have these policies in place. We will not tolerate being abused due to difference of opinion this will result in being permanently black listed from our grooming business.